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Silverine Muller, Head of People & Culture

Silverine Muller

Head of People & Culture·Trabeya Pvt Limited

Sri Lanka

Diploma, Human Resources

Work experience

Total years of experience: 27 years, 1 months

Head of People & Culture

June 2020 - Present

Trabeya Pvt Limited

Colombo 1, Sri Lanka

June 2020 - Present

Head of People & Culture \[ Trabeya Pvt Limited \] Colombo Sri Lanka
Fully owned by the Tavistock Group
Local Nominee Directors for two entities in Sri Lanka
Director of the Singapore Holding Company

Responsibilities & Achievements
 Managing complex partnerships between the Board, Shareholders, CEO & Management of diverse Nationalities
 Facilitating & advising on people solutions at mergers & acquisitions
 Key liaison between the CEO, Board, Shareholders and Management
 Conflict Management & resolutions
 Enable, motivate and lead HR teams through direct and/or matrixed management
 Responsible for providing direction and leadership in all aspects of the HR function locally & globally through design and implementation of HR strategy and global HR frameworks and policies for the organization.
 Providing strategic leadership and advice within multicultural teams
 Key member of the team that lead design and implementation of transformational change processes.
 Developing and implementing HR policies, handbooks and procedures
 Deep emotional intelligence to influence others and maintain a people-centric approach between CEO & teams
 Engaging in customer discussions to manage resourcing
 Well versed in the local Labour laws
 Facility Management, Design & setup of new offices
 Identifying the need, selecting and managing leadership coaches for senior management
 Succession Planning for C-Level & Senior Teams
 Overseeing corporate governance by coordinating with Corporate secretaries to ensure local requirements for Singapore Australia and Sri Lanka
 Setting and managing KPIs to the senior team
 Liaising with law firms on setup and devising multiple agreements
 Liaising with Bank managers to complete IIA transfers and dividend payments to shareholders
 Senior member of multi cultural multiple transition teams
Company industry:
IT Services
Job role:
Human Resources and Recruitment

Executive Assistant to Group Managing Director

October 2019 - Present

Tavistock

Colombo 3, Sri Lanka

October 2019 - Present

Executive Assistant to Senior Group Managing Director | Tavistock Group
(Family Office of an UHNWI)
Responsibilities & Achievements
 Managing complex travel plans (Commercial Air/ Ground / Private Jets/Helicopters/Yachts)
 Extensive Time management for Principal
 Private property management in Las Vegas/Los Angeles/Santa Inez/Sydney/Brisbane/Colombo
 Overseeing Finances for all Principal’s personal/official & property expenses
 Liasing with multi cultural counterparts located globally
 Sourcing & Recruiting talent
 Introductions & recommendations on Coaches/Leadership training
Head hunting of key talent
Company industry:
Investment, Securities & Funds
Job role:
Administration

Personal Assistant to Chairman

March 2003 - January 2015

MAS Holdings Private Limited

Colombo 2, Sri Lanka

March 2003 - January 2015

Key Responsibilities
• Providing 1-1 high level support to the Chairman
• Managing and planning Chairman’s Time effectively
• Overseeing his correspondence and handling internal and external information of a sensitive and confidential nature
• Handle all administrative aspects in setting up conference calls, complex travel arrangements etc.
• Drafting speeches & presentations for Chairman
• Follow ups on deadlines and commitments made by Chairman and others
• Drawing up agendas for meetings / researching on companies and individuals to prepare for meetings
• Liaise with internal and external stakeholders at a range of different levels
• Supporting the Chairman in his responsibility to the Nation by liasing with Governmental Ministers, Ambassadors and Senior management.
• Arranging Delegations to various countries
• Maintaining highest level of confidentiality in all aspects
• Planning and arranging complex travel arrangements local and overseas for Chairman and his family
• Analysing Chairman’s time and monitoring if Chairman spends the correct amount of time for each initiative as decided at the beginning of the year. -
• Budget allocation for Chairman and Deputy Chairman’s Office
Company industry:
Management Consulting
Job role:
Administration

Personal Assistant to HR Directors / HR Executive

June 2002 - March 2003

MAS Holdings (Private) Limited continued

Colombo 2, Sri Lanka

June 2002 - March 2003

• Conducting psychometric Tests for different levels
• Organising Trainings for the Group at different levels
• Arranging high-profile interviews for the Executive Council
• Coordinating and ensuring a smooth flow of information to all HR Divisions in the Group Organising outward bound training for the group and senior management
Company industry:
Management Consulting
Job role:
Administration

Executive Secretary

June 2001 - June 2002

June 2001 - June 2002

 Managing All correspondence for the Group Director Finance
 Liasing and coordinating with Government officers on BOI approvals / with Banks on finance
matters and Lawyers
 Coordinator for the division
 Arranging visits from customers / drawing up itineraries & organizing all logistics for visitors
Job role:
Secretarial

Confidential Secretary to Vice President & Country Head

June 1999 - May 2001

THE BANK OF NOVA SCOTIA

Sri Lanka

June 1999 - May 2001

 Was actively involved in setting up the Branch office in Colombo.
 Coordinated day-to-day activities in a fast paced office requiring superior organizational and
coordination skills;
 Scheduling and organizing visits of Senior Bank personnel arriving in Sri Lanka
 Organizing foreign travel and accommodation for the Country Head;
 Overlooking any administrative work at the Bank residence;
 Ordering, designing and maintaining stock levels of stationary for the Branch from inception;
 Organized the opening ceremony, cocktails and other official functions;
Company industry:
Banking
Job role:
Secretarial

Confidential Secretary

June 1996 - May 1999

SOCIETE GENERALE

Colombo 2, Sri Lanka

June 1996 - May 1999

 Joined the Bank at the inception and was involved in setting up the Branch office;
 Was in charge of all secretarial work for the General Manager, including managing the
administrative work at his residence;
 Handled correspondence independently and prepared minutes of meetings, financial
statements, presentations etc.;
 Arranged Business and Management meetings, conferences etc.;
 Planned travel itineraries (business and vacation) for the Branch;
 Assisted in the Customer Service Department - receiving cheques/cash/ issuing bank drafts etc.;
 Organized and coordinated the Opening ceremony and other cocktails held by the Branch;
 Receptionist and Driver under my supervision
Company industry:
Banking
Job role:
Secretarial

Executive Secretary

August 1995 - February 1996

ROCHE INTERNATIONAL – a Canadian based Environmental Organisation A

August 1995 - February 1996

carried out in collaboration with the Urban
Job role:
Secretarial

Finance Director (British National)

December 1993 - September 1994

Falcon World Sdn.Bhd (subsidiary of Saudi BinLaden Group)

Dubai, United Arab Emirates

December 1993 - September 1994

Were trained in all functions of secretarial work including exposure to working with different
nationalities. Gained a wide range of experience whilst working in Dubai.
Company industry:
Construction & Building
Job role:
Administration

Project Manager

August 1993 - September 1994

FALCON WORLD SDN.BHD

United Arab Emirates

August 1993 - September 1994

Handling Correspondence independently/making travel and accommodation arrangements for the study
team (Canadian / local), coordinating with the Study Team, handling all administrative work including
record of employees and salaries etc., organizing workshops, liaising and arranging appointments with
leading people in the business, preparing a complete report (Interim and Final Report - Two Volumes),
preparing presentations, preparing diagrams, handling the accounts, petty cash etc. and other day to day
duties in the office.
Job role:
Management

Secretary

August 1993 - September 1994

Falcon World Sdn Bhd (subsidiary of Saudi Bin Ladin Group)

Dubai, United Arab Emirates

August 1993 - September 1994

Commenced my career as a Secretary to the Finance Director (British) and Managers of Falcon World Sdn.Bhd.
Were trained in all functions of secretarial work including exposure to working with different nationalities. Gained a wide range of experience whilst working in Dubai.
Company industry:
Construction & Building
Job role:
Secretarial

Education

IPM

January 2002

January 2002

Diploma, Human Resources

Sri Lanka

Girls’ School

January 1991

January 1991

High school or equivalent, English

Sri Lanka

Successfully completed the G.C.E. (Ordinary Level) Examination in 1991. Subjects: English Commerce Accounts Maths Science Religion English History

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