General Manager
NISSAN
Total years of experience :15 years, 4 Months
- Successfully directed and strengthened the company's strategies to meet the changing market demands and attain sustainable growth.
- Expanded the company's distribution channels, leading to an increase in market reach.
- Generated and implemented training materials, procedures and quality audit standards to ensure compliance and productivity in all processes.
- Strengthened company's business by implementing innovative sales and marketing strategies, building a strong corporate image.
ACHIEVEMENTS:
• Led the strategy development by analyzing growth opportunities in developed and developing markets, including ICE and EV segments.
• Increased revenue by 25% in the first year and expanded the company's customer/network base by 20% through implementing new sales strategies
• Conducted competitive landscape analysis, defined key partners and regulatory policies, and identified target customer segments
• 20% increase in market share by aligning sales and marketing initiatives
• Successfully led a team of 10 sales professionals to achieve their sales goals, strengthened sales by 130% in 24 months.
• Implemented dealer network strategies including dealership expansion, retention, and viability.
• Conceived the company distribution channel strategy in the MEA Region.
• Conducted market research and analysis to identify opportunities for growth and improvement
• Streamlined MEA Region operations by implementing consistent standards across central functions.
• Realized sales and profitability through effective management of the dealer partners.
• Cultivated B2B and B2C business growth.
• Productively, led and coached a DND team of 10 Admin, Sales, and Operations.
ACHIEVEMENTS:
• Achieved an average of 20% improvement in dealership performance across the network.
• Improved customer retention by 60% and reduced customer complaints by 50%.
• Amplified overall revenues by an average of 15% annually.
• Widened the company's distribution channels, leading to a 30% increase in market reach.
• Effectively ensured 97% client retention by continuous delivery of top services.
• Boosted dealer sales team performance by providing training and support, resulting in a 15% increase in sales.
- Formulated and executed comprehensive Dealer Network Development strategies, including concept development, location research, qualifications, and any necessary architectural, human and financial approvals.
- Managed +200 sites across the region monitoring retail store and financial performance.
- Oversaw all aspects of the project from obtaining approval, executing legal documents to scaling up and integrating with the wider Automotive Business.
ACHIEVEMENTS:
• Delivered robust analyses to identify & develop new strategy for nationwide dealer network, driving 30% increase in target performance metrics
• Negotiated legal agreements with manufacturers and worked with internal teams on different workstreams affecting all aspects of business.
• Successfully launched and marketed several new dealerships, increasing brand awareness and market share by 5%.
• Structured new markets and franchise partners in India, Yemen, Afghanistan, Iraq and Africa.
Interior architecture course focusing on the creating inspiring spaces that use both form and function to define the design style and direction. Course work covered the following: Perspective and colour theory Architectural space planning Interior and furniture design Business Management Contract Management