Sereen Asmar, administrative secretary

Sereen Asmar

administrative secretary

Kuwait Petroleum Corporation - KPC

Lieu
Koweït - Al Koweït
Éducation
Baccalauréat, Business Administration and Economics
Expérience
11 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 7 Mois

administrative secretary à Kuwait Petroleum Corporation - KPC
  • Koweït - Al Koweït
  • Je travaille ici depuis mai 2022
Customer Service Executive à gig-Kuwait
  • Koweït - Al Koweït
  • novembre 2019 à février 2022

o Handle customers requires and needs
o Follow up chronic and approvals departments
o Transfer leads to sales department
o Communication with other departments
o Full knowledge and awareness of company services and branches
o Dealing with CRM system

Executive Secretary à MICRODIGITS - SOFTWARE SOLUTIONS
  • Koweït - Al Koweït
  • mai 2015 à décembre 2019

Handle all management’s calls and required.printing jobs
Schedule appointments, meetings
Customer reception and welcoming,
Sales report required
Attend meetings and keep minutes of meeting agenda
Follow up schedule of employees
Preparing meeting room and attendance
Write and print all documents needed
Communication with all employees in company and help them as group
Follow up with sales team.
Communication with head office, Require office supplies

Filling.

Customer Service & Sales Advisor à .Flex Resorts co
  • Koweït - Al Koweït
  • février 2012 à septembre 2014

Receive income calls, dealing with customer, provide basic information about the services,
Answer questions from customers and provide them information about a product & service,
Schedule appointments.
Achieve target
Dealing with customers.
After sales relationships communication calls
Prepare sales report and collect receipts and money
Provide the customer all details regarding the new offer and services

Éducation

Baccalauréat, Business Administration and Economics
  • à Arab Open University
  • juin 2018

Business administration and Economist

Etudes secondaires ou équivalent, high school
  • à Qabbas
  • juin 2009

high school

Specialties & Skills

Sales Skills Training
Shared Service Center
Service Center
Management
Customer Service
Computer skills
Flexible with work
Ability to learn quickly
Good stress management ability
Computer literate- working efficiently on Microsoft Office
Team worker

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

Graphic Designer (Certificat)
Date de la formation:
April 2011
Communication skills & Customer Service (Certificat)
Date de la formation:
February 2013

Loisirs

  • internet
  • Social media
  • Searching
  • Reading
  • Sport