سيرين اسمر, administrative secretary

سيرين اسمر

administrative secretary

Kuwait Petroleum Corporation - KPC

البلد
الكويت - الكويت
التعليم
بكالوريوس, Business Administration and Economics
الخبرات
11 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 7 أشهر

administrative secretary في Kuwait Petroleum Corporation - KPC
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مايو 2022
Customer Service Executive في gig-Kuwait
  • الكويت - الكويت
  • نوفمبر 2019 إلى فبراير 2022

o Handle customers requires and needs
o Follow up chronic and approvals departments
o Transfer leads to sales department
o Communication with other departments
o Full knowledge and awareness of company services and branches
o Dealing with CRM system

Executive Secretary في MICRODIGITS - SOFTWARE SOLUTIONS
  • الكويت - الكويت
  • مايو 2015 إلى ديسمبر 2019

Handle all management’s calls and required.printing jobs
Schedule appointments, meetings
Customer reception and welcoming,
Sales report required
Attend meetings and keep minutes of meeting agenda
Follow up schedule of employees
Preparing meeting room and attendance
Write and print all documents needed
Communication with all employees in company and help them as group
Follow up with sales team.
Communication with head office, Require office supplies

Filling.

Customer Service & Sales Advisor في .Flex Resorts co
  • الكويت - الكويت
  • فبراير 2012 إلى سبتمبر 2014

Receive income calls, dealing with customer, provide basic information about the services,
Answer questions from customers and provide them information about a product & service,
Schedule appointments.
Achieve target
Dealing with customers.
After sales relationships communication calls
Prepare sales report and collect receipts and money
Provide the customer all details regarding the new offer and services

الخلفية التعليمية

بكالوريوس, Business Administration and Economics
  • في Arab Open University
  • يونيو 2018

Business administration and Economist

الثانوية العامة أو ما يعادلها, high school
  • في Qabbas
  • يونيو 2009

high school

Specialties & Skills

Sales Skills Training
Shared Service Center
Service Center
Management
Customer Service
Computer skills
Flexible with work
Ability to learn quickly
Good stress management ability
Computer literate- working efficiently on Microsoft Office
Team worker

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

Graphic Designer (الشهادة)
تاريخ الدورة:
April 2011
Communication skills & Customer Service (الشهادة)
تاريخ الدورة:
February 2013

الهوايات

  • internet
  • Social media
  • Searching
  • Reading
  • Sport