HR Specialist / Recruitment Team Lead
Scalla Contracting LLC
Total years of experience :16 years, 0 Months
• Mobilization & Demobilization activities
• Facilitation of new staff requirements such as
Entry Permits
Employee Residence Visa
Medical Insurance
Workmen’s compensation
Arranging Accommodation facility
Transportation requirements, etc
• Arranging for
Induction
Employee trainings
CNIA passes
Gate passes
Bank Account opening
Documentation for Family Visas, etc
• Booking Flight Tickets for new employees
• Strictly ensure that the expenses are not going beyond the budget allocated for the new hire’s onboarding process
• Preparing the monthly reports related to vacation, leaves, rotations, employee contracts, etc
• Approving Time sheets received from the contractors and forwarding it to finance department for the salaries & client invoices
• Handling the Master data of the employees in the HRIS
• Preparing Memos / Updating the HR policy and ensuring the same is communicated internally & documented
• Approving Letter of Assignments & Consultant Service Agreement for New Hires
• Responsible for the HR activities/ Employee Relations for employees working on site and head office
• Clarified Employee queries related to salaries, over time, performance, etc
• Managing & utilizing the company fleet based on the employee’s schedule for regular work / OT.
• Handling cancellations and terminations
• Responsible for recruitment process from receiving enquiry to onboarding candidates to major Alumina, Oil & Gas, Rail and Construction companies in the Gulf Region
• Manage relationships with Key Accounts - Point of Contact for the current clients
• Contracts Management - Prepare quotations, Renewals, Extensions, Change or Variations and Negotiated contracts with clients and vendors
• Prepare reports for Manpower planning, Contractors report, Direct Hire Sales report, Sales Forecast report, Onboarding report for Contracted Employees, etc.
• Manage & lead a team of Recruiters & Administrators responsible for recruitment process
• Planning a strategy based on the requirements and the number of positions
• Delegate the tasks to Recruiters and regular follow-up & support on the active positions
• Prepare or Approve Job Description for various positions to advertise on the job board, portals, social media, etc.
• Conduct telephonic or face to face interviews before arranging the final or client interview
• Headhunt for senior positions - Project Directors, Engineering Manager, Construction Managers, Construction Directors, Contracts Manager, Resourcing Manager, Project Managers, Principal Engineers (Process, Electrical, Mechanical and Instrumentation), ES&H, QA/QC from different disciplines, etc.
• Monthly / Weekly review meetings to discuss about the status of the current projects, enquiries & billings
• Coordinating with PRO for the Employee Work Permits, Residence permits, Medical, Emirates ID, Insurances, etc.
• Communicating with overseas agencies, if any assistance is required on recruitment
• Ensuring targets, goals and revenue are consistently achieved
• Successfully mobilized candidates for projects in Abu Dhabi on contracting/direct hire basis
• Roles handled - Engineers from Process, Preservation, ILS, RAMS, Electrical, Mechanical, E&I, Planning, Project, Civil, ES&H, QA QC, Materials, CMMS and Document Controllers, Admin Assistants, etc.
Responsibilities as Recruiter
• Developing job descriptions, preparing job adverts, checking applications being received from different job portals, short-listing, interviewing, handling walk-ins and selecting candidates are the main responsibilities
• Developing a good understanding of client companies, their industry, what they do and their work culture and environment
• Liaising with various recruitment agencies locally and aboard, communicating, reviewing agreements, etc. between the two parties
• Advertising vacancies by drafting and placing adverts in a wide range of media, for example in newspapers, website, job portal’s, etc
• Creating content on social networking sites and Using social media to advertise positions, attract candidates and build relationships with candidates and employers
• Formatting CV's and correspondence to forward to clients in respective of suitable applicants; Taking the initial interviews to know a brief about the candidate and to explain about the role; Organizing interviews for candidates as requested by the client; Informing candidates about the feedback of their interview
• Negotiating pay and salary rates and finalizing arrangements between client and candidates; Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated
• Account Management and Headhunting for senior positions like Project Directors, Engineering Manager, Construction Managers, Construction Directors, Contracts Manager, Resourcing Manager, Project Managers, Principal Engineers (Process, Mechanical, and Instrumentation), HSE, QA/QC from different disciplines, etc.
• Follow-up with clients in regards to the new requirements, candidates performance, etc
• Generating the weekly reports and reviewing about the same in the meetings
• Participating in monthly and weekly review meetings with Managing Director and updating about the achieved targets
• Coordinating with service providers & Job Portal agencies for any issues, renewal, payments, etc.
• In case of mobilization providing assistance to the candidates by placing them with other companies as a priority, checking the status of the visa, availability, salaries, references, etc.; Coordination with the company Public Relations Officer (PRO) on all legal documentation issues (issuing of visas for staff and their dependents, health insurance cards, Residence Permit stamping & labor cards, labor contracts, Emirates IDs, security passes for industrial areas, etc.).
• Posting vacancies on the job board; reviewing and approving candidates profile to live it up; Briefing the candidate about the responsibilities, salary and benefits of the job in question;
• Preparing CV's and correspondence to forward to clients in respect of suitable applicants;
• Scheduling interviews for candidates as requested by the client
• Informing candidates regarding the feedback of their interviews
• Negotiating pay and salary rates and finalizing arrangements between client and candidates;
• Reviewing recruitment policies to ensure effectiveness of selection techniques
• Requesting references & checking the suitability of applicants before submitting the details to the client.
- Coordination of all pre-starter documentation and new starter processes, including offer letters and contracts in addition to conducting induction trainings.
- Liaise with the Payroll Department to ensure timely payments to all staff members.
- Keep employee personnel files updated on a regular basis for any changes in their present
situations.
- Encourage staff for promotion within the company by advertising vacancies internally.
- Oversee all disciplinary and grievance meetings, and assisting in either resolving the matter or in decision-making whatsoever the case might be.
- Liaise with the company’s senior management to determine their human resources requirements and to assist them with hiring procedures, advertising, and screening of applications by conducting and coordinating interviews.
- Advise the departmental managers on any changes in employment legislation.
- Manage and update staff holiday requests and sickness/absence procedure.
- Planning, arrangement and coordination of meetings and trainings for the staff on a regular basis.
- Handle maternity and paternity leave processes and queries.
- Regular sessions on Employee HR queries.
- Taking minutes in a meeting and communicating important news and updates to all the employees.
- Organise events for Employee rewards and recognitions, staff birthdays, team outings, etc.
- Primary responsibilities are collections, customer service and other loss mitigation or recovery activities.
- Provide first-level financial Support for customers to make or schedule payments on time and also help them with various payment options plans available.
- Check for the authenticity of the information provided by the customer about the employment by validating with the Employer.
- Assist customers about Debt Management program if unable to make payment due to financial setback.
- Assist customers through the collections process which frequently requires guidance on non- routine situations.
- Contact delinquent, charged-off or high-risk customers in order to secure payment and determine reason for delinquency on active mortgage loans or credit card accounts.
- In recovery area, work with customer to establish full balance repayment plans or settlements.
- Required to work & establish a list of accounts on an automated collections system
- Resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts as well as educate customers on account terms and alternate payment programs and methods.
- Take escalations when Executives are unable to resolve customer issues.
- Act as a liaison between the customer and the bank where by, route any financial specific queries to the relevant department.
- Responsible for Process management and achievement of PLA's, SLAs/deliverables, Handling Leaves, Head Count Planning and Capacity Planning.
- Scheduling, Break Management & Internal MIS.
- Maintaining cross functional resource pool at any given time.
- Conducting skip level meetings on a regular basis.
- Create a supportive work environment driven by people centric values and develop, encourage team members to deliver excellent customer service to both internal and external Customers by managing for growth (MFG)
- Abide by strict Audit and Compliance rules and regulations and promote the same among the individuals working in the GSCV, which are setup by FSA (Financial Services Authority) for best
banking practice.
- Exhibit ownership of the business, understand financial impacts of the process and identify ways to reduce financial losses.
- Worked on the Service Failures and assisted the Service Failure Resolution team in UK.
Core Modules: Recruitment to Assessment, Managing People and Information systems. Research Project: Performance Management Systems impact on Employees - HSBC Global Resourcing, India.
