Freelance Photographer
Freelance
Total years of experience :22 years, 4 Months
- Ensuring that all legal documents are organized and properly filed while making sure that they are as per bank’s and SAMA’s policies.
- Preparation of all security documents based on the received approved credit files from the business lines and making sure that they are as per the bank’s and SAMA’s (Saudi Arabian Monetary Agency) policies.
- Maintaining and updating a comprehensive discrepancy report that details all the deficiencies related to legal or security documents for all our clients.
- Checking all received security documents from the clients and ensuring that they are genuine and compliant to the policies before giving instructions to the operations department to load the limits, or updating the business lines of any discrepancies in the documents.
- Supervising a team of 12 staff members, monitoring their efficiency, sales targets, quality screening and providing additional training when needed.
- Keeping close contact with related departments to find solutions for common clients’ complaints.
- Handling calls with urgent requests or major complaints
- Validating all system maintenance from call center staff
- Helped start the Corporate Banking Call Center on May 2007
- Started own business selling and maintaining computers.
- Providing IT-network solutions and services to small to mid-sized businesses.
- Troubleshooting computer software and hardware on location.
- Handling the duties for both walk-in customers sales services for office supplies sales, and as a logistic coordinator for bulk sales orders from Corporate sales department.
- Assisting corporate sales representatives with their sales pitches for Apple computers and network solutions.
- Supervised on-sight delivery and installation of computers and network accessories for our key clients.
- Supervised the after-sale services and handled all customer requests and complaints
- Managing various store inventory by keeping a lookout for the best reliable suppliers.
- Assembling, selling, maintaining and personal computers and accessories.
- Handling after-sale services, customer calls and measuring the level of satisfaction with the store’s services.
