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Smitha Pillai, Human Resource Manager

Smitha Pillai

Human Resource Manager·Metadata Technologies, DSO Dubai

United Arab Emirates

Master's degree, Human Resources

Work experience

Total years of experience: 15 years, 4 months

Human Resource Manager

January 2022 - Present

Metadata Technologies, DSO Dubai

Dubai, United Arab Emirates

January 2022 - Present

• Spearhead HR initiatives, focusing on talent acquisition, employee
onboarding, performance management, and compliance for the
team.
• Developed and implemented a performance management system
that increased employee accountability and engagement.
• Launched employee engagement programs, including wellness
initiatives and recognition events.
• Managed the visa application process for new hires, ensuring
compliance with UAE immigration regulations and facilitating a
smooth transition for employees relocating from abroad.
• Collaborate with senior leadership to align HR practices with
business objectives, enhancing organizational effectiveness.

Company industry:
IT Services

Human Resource Manager

December 2020 - January 2022

HashRoot Technologies Private Limited,

Cochin, India

December 2020 - January 2022

• Directed all HR functions, including recruitment, onboarding,
training, and employee relations for a team of 125 employees.
• Managed conflict resolution processes, leading to a reduction in
employee grievances through proactive communication and
engagement initiatives.
• Conducted regular training on HR policies and compliance,
ensuring adherence to local labor laws and company standards.

Company industry:
IT Services

Manager – Admin / Payroll

April 2018 - March 2020

MariApps Marine Solutions Pvt. Ltd.,

Cochin, India

April 2018 - March 2020

• Oversaw payroll processing for 450 employees, ensuring timely
and accurate payments while maintaining compliance with tax
regulations.
• Streamlined administrative functions and payroll processes,
resulting in an increase in operational efficiency.
• Developed HR metrics and reporting systems to track
performance, turnover, and employee satisfaction, providing
insights for management decisions.
• Collaborated with department heads to identify training needs and
enhance employee skill sets, leading to a measurable increase in
team productivity.

Company industry:
IT Services
Job role:
Administration

Senior HR/Payroll Coordinator

July 2013 - March 2018

MariApps Marine Solutions Pvt. Ltd.,

Cochin, India

July 2013 - March 2018

• Coordinated payroll processing and benefits administration,
ensuring compliance with statutory requirements and internal
policies.
• Assisted in recruitment and onboarding processes, successfully
hiring around more than 200 employees within budget and
timeline constraints.
• Developed and maintained employee records, ensuring accuracy
and compliance with data protection regulations.
• Conducted training sessions for employees on company policies
and benefits, fostering a culture of transparency and engagement.

Company industry:
IT Services

Senior Officer – HR & Operations

July 2011 - July 2013

Nortech Infonet Pvt. Ltd.,

Cochin, India

July 2011 - July 2013

• Managed HR operations, including recruitment, employee relations,
and performance appraisals for a diverse workforce.
• Developed and executed training programs that improved
employee skills and productivity, contributing to an increase in
team performance metrics.
• Implemented HRIS solutions to streamline HR processes, resulting
in a reduction in administrative workload.
• Facilitated team-building activities and employee engagement
events, enhancing workplace morale and collaboration.

Company industry:
IT Services
Job role:
Human Resources and Recruitment

Human Resource Executive

January 2010 - December 2010

Technomake Solutions Pvt. Ltd.,

Kolkata, India

January 2010 - December 2010

• Supported recruitment efforts, conducting interviews and
onboarding new hires.
• Assisted in payroll processing and employee benefits
administration, ensuring accuracy and compliance with local
regulations.

Company industry:
Recruitment & Employee Placement Agency

Education

Kerala University

January 2005

January 2005

Master's degree, Human Resources

India

Kerala University

January 2003

January 2003

Bachelor's degree, Chemistry

India

Skills

LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ATOMIC FORCE MICROSCOPY
Intermediate
ATOMIC FORCE MICROSCOPY
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate