sneha mathew

• Acted as the lead design consultant for an innovative AI-driven, canvas-based knowledge platform (RAG), guiding the
product by leading UX strategy and collaborating on delivery.
• Led end-to-end research processes, including interviews and usability tests, with insights leading to three major feature
pivots that boosted the user task success rate by 35%.
• Partnered with a B2B SaaS client to redesign a data-heavy finance dashboard, improving clarity and decision-making
through accessible colour schemes and a logical form hierarchy.
• Drove the design of Bloom, an AI-driven skincare application helping users analyse acne/eczema and receive
personalised advice; 85% of test users found the solution more trustworthy than generic apps.
• Managed the design-to-development handoff process by creating developer-ready Figma files and leading structured
handoff sessions, which resolved 90% of design issues pre-launch.

• Contributed to the full design lifecycle for bespoke software products in e-commerce, retail, and fintech. Produced user
flows, wireframes, and pixel-perfect mockups aligned with product goals.
• Drove a retail product redesign that boosted the customer NPS score by 18% and improved accessibility compliance to
WCAG AA standards.
• Created and maintained a scalable design system used across multiple enterprise dashboards, which improved design
consistency and cut development rework by 35%.
• Acted as a key liaison between design and development in an agile Scrum environment, facilitating collaboration that
reduced UI implementation issues by 50%.
• Streamlined the feedback process by developing clearer, annotated interactive prototypes in Figma, reducing feedback
cycles by 30%.

• Contributed to a responsive web app redesign by mapping user flows and testing accessibility improvements to
ensure WCAG 2.1 compliance.
• Applied contemporary design trends to refresh outdated client app screens, leading to a 20% increase in homepage
click-through-rate on a key redesign.
• Collaborated within a fast-paced agency environment, improving the delivery speed of design updates by 25% over
the internship period through adaptive feedback loops.