Sofia Abu-Ghaben, Social Media Marketing Manager

Sofia Abu-Ghaben

Social Media Marketing Manager

Bay Area Bears Inc.

Location
United Arab Emirates
Education
Bachelor's degree, Broadcast Journalism
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Social Media Marketing Manager at Bay Area Bears Inc.
  • United States - California
  • February 2017 to July 2018

At Bay Area Bears Inc. I was responsible for a number of roles in marketing, social media, and public relations of several full-service restaurants, as well as developing a new concept with the use of market research. My focus was on developing the existing and new campaigns to grow community awareness and increase profit via the use of traditional and digital marketing strategies that helped drive customer flow to the locations and grow the customer basis.

Highlights of this role:

- Developed and implemented marketing, social media, and SEO strategies.
- Arranged relationship outreach with influencers and bloggers.
- Coordinated public relations events.
- Managed these roles using analytics tools; Hootsuite, Facebook insight and Google Analytics:

- Drove social media interaction by +1009% above follower outreach in a single campaign
- Increased follower count by 21% in a one-month period

Public Relations Manager (PR Manager) at Bay Area Bears Inc.
  • United States - California
  • July 2012 to August 2016

• Managed accounts for six locations. Coordinated the organization’s local community affairs while supporting partnerships with local municipalities and partner charities.
• Headed a community outreach project in partnership with the Make-A-Wish foundation.
• Designed artwork for advertising materials and promotional packages.
• Managed budgeting, development, and distribution for PR events.
• Handled content marketing and reputation management for the organization.

Intern/ Freelance Journalist at Al Arabiya English, MBC
  • United Arab Emirates - Dubai
  • May 2013 to August 2013

• Compiled newswire stories from news archives (Reuters, AAP).
• Produced original video content and voice-over dialog using AVID News Cutter software.
• Handled editorial responsibilities, including producing and editing scripts and press releases.

Education

Bachelor's degree, Broadcast Journalism
  • at Suffolk University
  • January 2015

English Spanish 2016 Become A Host: CMEG with Marki Costello 2015 Food Manager Certification: Prometric 2014 Public Relations Society of America 2012 Arabic Language Intensive

Diploma, Culinary Arts
  • at Le Cordon Bleu
  • May 2014

Diploma of Culinary Arts

Bachelor's degree, International Communications
  • at Suffolk University Madrid
  • May 2013

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Specialties & Skills

Microsoft Office
Avid Newscutter
Voice Over
Social Media
ADOBE PHOTOSHOP
AVID MEDIA COMPOSER
BROADCAST
BUDGETING
CONTENT MANAGEMENT
CUSTOMER SATISFACTION
CUSTOMER SERVICE
EDICIÓN
SHELL SCRIPTING
Social Media Platform Positioning

Languages

English
Native Speaker
Spanish
Expert
Arabic
Intermediate