Operation Manager
Tanis International Travel
Total years of experience :12 years, 8 Months
Follow up with the team, customizing ready made packages, contracting with hotel & agents, planning, developing the business, looking for new deals & customers
Holiday packages.
- Hotel reservations
- Ticketing.
- Issuing Visas (Europe, UK, USA, Fareast, Middle East…)
- Using online systems (Hotelbeds, DOTW, Travco, Hotelspro….) & offline agents
- Build customer’s interest in the services offered by the company.
- Answer inbound calls as well as assist customers who have specific inquiries.
- Update the existing databases with changes and the status of each customer/prospective customer.
- Handling problems & providing solutions to travel related problems clients
Team leader, readymade packages, handling complains
Customize packages, handling complains, visa Issuance, answering customer calls & inquiries
Hotel Booking, Visa issuance, handling customers, customize packages
Hotel Reservation, visa issuance, answering customer inquiries
s friends team
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