Human Resources Generalist
Governor West Bay Suites and Residences
Total years of experience :10 years, 2 Months
CORE COMPETENCIES and STRENGTHS
Principled
Meticulous
Methodical
Deliberate
Enjoys Planning
Likes tried and tested
Recruitment, Selection and On Boarding:
• Seeked Person Specification and Job Description from the respective department.
• Evaluated the best performer’s traits and attributes and importantly their key deliverables and their ROI to understand what we are looking for.
• Post job advertisements through electronic media to attract the best skill and talent.
• Review candidate inventories
• Contacted potential applicants to arrange interviews.
• Collect and screen applicants
• Co-ordinated and participated in selection and examination boards to evaluate candidates
• Coordinated with all the contracting companies.
• Advise job applicants on employment requirements and terms and conditions of employment
• Prepared and processed Offer Letters.
• Ensured that the welcome pack (Staff Uniform) and room is ready to be occupied.
• Ensured all compliance procedures, applicable laws, regulations & procedures are met and delivered.
H.R Administration:
• Supervised personnel filing, typing and record-keeping duties
• Preparing official letters requested by colleagues for official purposes
• Routinely coordinated with officially tied travel agencies in enquiring the best fare & booking them.
• Monitored daily biometric logins and shift schedule adherence.
• Overseen and monitored leave balance accumulation & helped co-workers and business accordingly.
• Initiated and completed pay roll procedures in collaboration with finance.
• Plan the monthly driver’s router, shifts and vacation.
• Liaised with hotel nurse support to ensure respective employees have valid food handler’s certificate.
• Initiated exit procedures and compiling all documents for seamless separation.
Learning & Development:
• Identified Service gaps for learning and development needs for employees.
• Voluntarily took up the initiative, designed learning & development program in coordination with F&B and Kitchen heads on training material and evaluation material and the use of it.
• Determine eligibility to entitlements and arrange staff training
Government Relation:
• Gathered and validated the required documents for transfer of sponsorship for Joiners and Leavers.
• Monitored ID renewals on monthly basis with a 2 months buffer from ID expiration date
• Ensured that all employee files have all the necessary legal papers and up to date
Employee Relations:
• Maintained Open Door Policy to be open and flexible to ensure employee’s wellbeing.
• Blocked time to listen, hear and understand colleagues’ issues to offered tailored solutions to ensure the employee stays motivated.
• Organized and administered staff consultation and grievance procedures
• Provide information or services such as employee assistance, counselling and recognition programs
• Negotiate settlements of appeals and disputes and co-ordinate termination of employment process or recommended appropriate action basis investigations.
Learning Delivery Services
• Assisted LDS team in developing and implementing yearly training plan for all federal employees.
• Provided effective administrative assistance and services to effectively run training programs professionally and efficiently.
• Following up on training requests and following up with one team on room services.
• Corresponded and coordinated between program managers of specific programs and instructors engaged in training those programs.
• Assigning instructors to conduct training and schedules classes, based on availability of classrooms, equipment, and instructors.
• Maintaining training material for trainer and participants ready for all training programs organized by LDS team.
• Maintaining training records.
• Sending out New Hire Welcome Emails on a weekly basis from Resource Management/Talent and inviting them for Federal On boarding Services.
• Ensuring that the professionals are compliant to Federal Practices, if not send reminders while also escalate through the right course of channel if they continue to be non-compliant.
• Helped me take ownership and experience the end to end life cycle of class room training deliveries.
Global financial Operations
at Amazon.com - World Wide
• Managing a Team of Vendors based in U.S
• Reduce Financial Loss because of Purchase Quantity Variance
• Identify Root cause of shortage and fix them
• Eliminate root cause that gives rise to false Purchase Quantity Variance
• Maintain my team's Health Score Card
• Has helped me to understand the complexity of the influence of financial fluctuations to a particular department and operations
Recruitment and Selection G.C.C Region
at Monstergulf.com - World Wide
Location: Hyderabad, India, Jubillee Hills Road Number 45
Company Industry: Human Resources
Job Role: Human Resources and Recruitment
Reason for Leaving: Health Issues
•Initiating discussion with multinational corporate and global conglomerates in GCC.
•Maintaining recruitment activities in compliance with applicable legal requirements.
•Posting vacancies and follow up on their posting with respective vendors and departments on website
•Supported the recruitment team in hiring of ‘best-in-class’ talent to facilitate achievement of company’s objectives.
•Definitely helped me in closely understanding the trends and best practices of recruitment and selection throughout G.C.C region
Company Industry: Hospitality/Tourism/Travel
Job Role: Human Resources and Recruitment
Reason for Leaving: Fixed Contract
•Demonstrated the importance of manpower
•Initiated and implemented HR strategies for developing, motivating and retaining deserving employees.
•Ensured that HR issues are given full consideration in all decision making.
•Kept open communication channel with all employees
•Supported employees and managers during performance review through the appraisal system.
•Encouraged and motivated subordinates in building teams to increase productivity and boost employee morale.
•Conducting exit interviews and facilitating the exit process including coordination of final settlement.
•Identifying the recruitment needs and provide with necessary support.
•Coordination and Conducting of interviews while also updating the interview status with Sr. Managers and the Head of the Departments
•Helped me nourish my managerial skills and choosing the right strategies to ensure an operation is able to affectively compete with business competitors and coping up with competition
World Wide
Location: Hyderabad, India, Banjara Hills
Company Industry: Banking
Job Role: Accounting and Auditing
Reason for Leaving: Relocating to U.K in Pursuit of M.B.A - H.R
•Studying Customers Spending Pattern and analyzing on the transactions which the Fraud System Found Suspicious and Triggered for a security check
•Placing Blocks on Card and issuing new card
•Placing Powerful markers which would let go High Value Transactions on Customers Request
•Improved my skills on paying attention to details which results in ensuring everything is in its best and secure quality
• Coaching and supporting employees on their performance of their operations deliverables to ensure best services.
• Assisting in defining the goals within each team, and identify the optimum resources required to achieve them.
• Creating modules and best practices to be shared among teams that would help in the overall improvement of the quality of call and to enhance customer service.
• Reporting the performance of the agents to the respective Supervisors and Managers.
• Helped me in my ability of grooming teams on their performance and raising the bar of their performance.