Master's Thesis Student
NTNU Norway
Total years of experience :5 years, 10 Months
Research Topic:
Programmable Networks for Data Centre Communication
Conducting research on recent programmable networks for data centre communication. Using the concepts of SDN, NFV & Optical Fiber networks to build robust and efficient on demand data centre communication networks.
Research work will also include software simulations to test various networking scenarios using sophisticated software tools
Worked as the student assistant in Department of Telematics for Masters course TTM4105 Access & Transport Networks
- Conducted research on GNS-3 software tool for networking tasks on cisco's virtual environments
- Conducted lab exercises and assisted students on GNS-3 tool for running CISCO networking configurations for various case studies
- Assisted responsible professor in different parts of the course during the fall semester-
- Assisted students in performing lab experiments on cisco routers and switches
- Assisted students with use of software and network monitoring software
- Gave a lecture on DOCSIS technology to Masters Students
- Understanding of DOCSIS (coax) to LAN (ethernet) networks
Worked in MVNO Team in office of VP at Telenor Digital on summer project
- Project was on the feasibility research on Software Defined Networking for Docker Clusters running various telecom services
- Research on the role of SDN for modern day software-telcos
- Conducted feasibility study on different SDN controllers and Openflow protocol for connecting docker cluster running various services
- Worked on Opendaylight SDN Controller with Mininet VM
- Worked on VMs networking
- Different applications using ODL Controller
- SDN & NFV feasibility study
- Gave training to Telenor Global team and showcased the work during Interns-Presentations
- Worked as FLM engineer and looked after BSS Network Quality.
- Routine System testing and reporting to technical management
- Audited sites for ensuring preventive and corrective maintenance by teams and checked both power systems (battery banks, rectifiers, ACs, Gensets) as well as system (Ericsson RBS)
- Monitoring of network alarms on OMCRs and NMS and resolving issues
- Worked with projects team for acceptance tests on Mobilink 3G Swap Project
- Trouble tickets generation in coordination with NOC for any malfunction at sites
- Coordination with customer service department and the customer to resolve various issues
- Coordination with FOO department to rectify issues at LDI sites (NEs, fiber backbone issues)
- Project planning and implementation and technical support
- Weekly and monthly meetings with client to gather their requirements
- Responsible for technical documentation for management as well as client
- Followed up for technical activities PM & CM related to network from vendor
- Coordinated with client & NOC during planned and corrective maintenance
- Coordinated with Fiber Optic Operations Department for LDI sites maintenance
- Maintained PM Audit online database system and reported to management
- Troubleshooting & Configuration of Ericsson Mini-link Traffic Node 2P, 6P, 20P
- Followed up various issues with vendor and updated customer
- Worked in rotation based shifts as on-call technical support engineer for access network
- Responsible to categorize trouble tickets and resolving them priority wise during the shift and keeping detailed record of open and closed tickets.
- Monitoring of network using OMCR's and resolving network alarms on Ericsson, Alcatel Lucent and Huawei OMCR terminals.
- Remote login in teleco. and IP devices to do basic troubleshooting and inspection
- Supervision of installation & commissioning of new BTS (Alcatel, Motorola), RBS (6000 series), BSCs, CISCO switches, wireless P2P/P2MP nodes and ensured proper mapping of services of MSCs, BSCs & BTS on both BSS & NSS side.
- Implementation of new BSC cutover, BSC re-parenting & migrations from one MSC to another and provided technical support for sites re-parenting etc.
- Worked with Customer Services department to close customer issues
- Looked after LAN network of office during shifts
- Inter-department coordination to ensure timely implementation of projects
- Short long term business and strategic planning with Access Network Team
- Making recommendations for various small projects to improve network
- Monitored vendor performance & KPIs and reported to senior managers
- Lead access network operations team for daily operations and new services
- Responsible for preparing NWD network availability reports and sharing with senior management
- Coordination with PMO, NOC-Level-2 and BSS &TXN-Planning teams for various ongoing projects.
- Coordination with NOC IP-MPLS for core design activities
- Coordination with NSS for Down DIUs/No-audio issues, BSC/MSC connectivity and EAS alarms issues
- Coordination with RF optimization team for issues related to low CSSR, TCH and DCR.
- Coordination with other operators for security & access related issues at sharing sites.
- Responsible to maintain TCH availability at desired level in coordination with field teams.
- Responsible to resolve QOS TTs in coordination with field teams
- Coordination with BSS Deployment for commissioning of new BTS, expansions and GPRS
- Working as CM engineer for preparing OAN vendor KPIs for maintaining level of service and recording SLA breach
- Coordination with NOC for trouble tickets generation & resolution and keeping record of TT's
- Coordination with Logistics department for BTS site owner issues, rental cheque issues and access problems.
- Ample knowledge in MS Windows, MS Office, and Linux Platforms
- Good understanding of OSI Model, TCP/IP protocol suite and active directory
- Good understanding of switching concepts and LAN and WAN technologies
- Basic Configuration & monitoring on Cisco Switches and Routers
- Monitoring and maintenance of computer systems and networks
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Technical support, with procedural documentation and reports under given KPIs
- Responded to outages and escalated to level-2 NOC in case of prolonged issues.
- Keeptrack of all HW in assigned area and managed inventory.
- Worked with Sales & QOS departments to highlight and resolve quality issues
- Coordinated with customer services department for better service to customers
- Provided technical support to IP MPLS NOC on CISCO routers and switches
- Inter-department coordination to ensure timely implementation of new projects
- Monitored vendor performance & KPIs and reported to senior managers
- Daily and weekly reports generation to senior management
- Coordination for resolving all power and media issues at MSCs, BSC's and sites
- Coordination with security teams for resolving all issues related to site security and fueling.
- Responsible for site audits when required to check quality of both CM & PM activities being done
- Reported to Senior Manager
- Worked as visiting lecturer in Faculty of Electrical Engineering.
- Taught Internet Networks/Data Communication and Wireless Communication courses to BS & BTech Classes.
- Responsible for designing curriculum for B-Tech Classes
- Responsible for liaison between institute and telecom companies for student placements
- Member sports committee & arranged co-curricular activities
- Worked as Node-Head (Multan) and Assistant Manager (Networks) for company's new branch in south punjab
- Responsible for technical support & presales for company’s various services
- Provided support to clients for broadband, CIR circuits deployment, webhosting, Virtual servers, Videocon, email and other company services
- Monitored and maintained the ISP metro network in south region.
- Performed system testing to ensure proper operations in ISP network.
- Coordinated with network operations services department to resolve various issues
- Technical documentation and product specification.
- Coordinated with various stakeholders to keep up the technical services
- Login into CPE, Dslam and other devices to troubleshoot issues.
- Assisted management in initiating projects and followed up implementation
- Technical design documentation in coordination to planning department
- Assisted CIR connections deployments with field team
- Updated the customer during all phases of trouble-ticket handling
- Closely monitored the upgradations process and provided technical support
- Coordination with all departments & external stakeholders for new projects
- Responsible for technical surveys, link installation and after sales support
- Coordination with vendors for Fiber links deployment and support.
- Handling corporate sales for company devices and coordination with customer to get updated requirements and assisted management
- Worked on CISCO’s equipment & UBNT MIMO Devices for internet services
- Network monitoring using and Nagious and MRTG tools
- Understanding of routing and switching and fiber deployments
- Responsible for technical sales as well as technical support for company’s various services
- Responsible for technical surveys, link installation and after sales support
- Customer to get updated requirements and assisted management
- Reported to GM Networks and Sales
- Operation & Maintenance of Access & Backbone fiber Network
- Worked as team lead for LDN & Metro O&M teams of Ring-2
- Responsible for smooth O&M of Optical Fiber Backbone 2000Kms in Ring 2.
- Corrective and Preventive Maintenance of Optical fibre backbone network and ensuring 99.99% availability of network on 24/7 basis
- Design and management of Optical Distribution Frame (ODF) of Nodes and optical budgeting
- Supervised monthly health check activities at DWDM and Metro fiber links
- Lead O&M teams to rectify fiber cuts to avoid any outage and updated NOC
- Coordinated with various government authorities (NHA, Railways etc.) for ROW acquisition/permission before project implementation.
- Coordinated with contractor, suppliers and vendors for project deployment and follow up
- Site and ring audits to prepare and share quality assurance reports monthly.
- Testing of Optical Fiber links after terminations and joints
- Installation of ODF at Clients premises.
- Installation of Media Convertors at the Client premises
- Maintaining and upgrading DWDM system in Ring-2
- Locating the Optical Fiber Cable cuts and to rectify within the agreed SLA
- Assisted Manager in preparing OPEX and CAPEX budget
- Assisted management in implementing various strategies to reduce OPEX and CAPEX
- Maintained monthly OPEX report for Ring-2 (South Punjab)
- Liaison with different vendors & internal stake holders for service provisioning and exploring infrastructure capabilities
- Continuous monitoring of already launched products through their life cycle in terms of quality of service, revenue, marketing communications, customer care & customer retention policies
- Ensure high level of customer satisfaction with the quality of the services
- Coordinated with various Supply chain department for managing Inventory and Logistics of supplies for both broadband and Project Ittehad (National Fiber Backbone Projects).
- Prepared inventory reports and shared with senior management on weekly basis
- Updated clients (Telenor Pakistan and Zong) for ongoing civil works reports to avoid any fiber cuts
- Carried out PM activities at DWDM and OLA sites.
- Carried out PM activities of Gensets and Battery Banks and Rectifiers
- Maintained Invoice track record of each vendor on all projects performed.
- Good knowledge about the SIEMENS Genset and their trouble shooting
- Good knowledge of power control at Multinet Pvt Ltd OADM sites
- Ensure proper working of backup power sources like UPS, rectifier and generator and air-conditioning plants
- Responsible for preventive maintenance & corrective maintenance exercises
- Reported to Ring Manager (Ring-2)
Major Projects:
1. Connectivity China Mobile (CMPAK) in different cities in Fiber ring topology (2009-10).
2. Connectivity of TELENOR in Multan, Sahiwal, Bahawalpur & RahimYarkhan (2009-10).
3. Supervised & implemented Fiber loss-reduction Project in 2010.
4. Planned and supervised nationwide banks connectivity project 2011 in Ring-2.
5. Planned and executed various wireless and CIR connections in industrial clients
MSc Telematics-Communication & Networked Services Specialization: Networks & Quality of Service Average Grade: B Master Thesis Student Thesis Topic: Programmable Networks for Data Centre Communication (SDN,NFV,Optical Fiber networks,Programmable Optical Networks,On-demand networking) Courses Completed: Specialization Year Project (Programmable Networks) Dependability Design and Performance Modelling (Specialization Course) Networks & Quality of Service (Specialization Course) Access and Core Networks (Specialization Course) Real Time Engineering Distributed Systems Information Security Experts in Team Work (Interdisciplinary Project) Mobile Networks and Services Dependable Systems and Discrete Event Simulation Internet Network Architecture and Networking Technologies Information Systems and Business Process Modelling Access and Transport Networks Norwegian Language Course (Level-2) Scientific Communication for Engineers Extra Curricular Activities: Vice Captain NTNUI Cricket 2016-2017 Member NTNUI Cricket Group Member NTNUI Sports Member International Club of Trondheim Member Tekna Member Abakus technical society Member European Students Network Awards: Best Batsman of the year 2017 from NTNUI Cricket in Norwegian Cricket League 2017 Best Batsman & Bowler of the year award from NTNUI Cricket in Norwegian Cricket League 2016 Emerging Player of the year award from NTNUI Cricket in Norwegian Cricket League 2015 Volunteer Work: Worked in Reference group for Information Systems,Internet Network Architecture,Mobile Networks and Systems and Experts in Team Work Courses to enhance education quality Worked as event coodinator in PAkistan Students Association (PSAiT) in Trondheim Norway Worked as coordinator in ICOT
Bachelors in Electrical (Telecommunication) Engineering CGPA: 3.36/4 Percentage: 82 % Academic Distinction in 1st Semester Academic Distinction in 5th Semester Academic Distinction in 8th Semester Merit Scholarship from University Second Position in C/C++ Programming Competition in ComSpec 2008 Extra Curricular Activities: Captain Cricket Team, Lawn Tennis, Table Tennis, Member Dramatics Club, Sub-Editor Campus Magazine, Class Representative 2007-2009, Member IEEE, Member Pakistan Engineering Council