Liaise between sales and customer service
Chauffer Services
Total years of experience :10 years, 6 Months
Liaise between sales and customer service to maintain internal and external customer satisfaction.
Identify and promote new advertising sales opportunities for print, online, websites, mobile and mobile apps.
Dec 2008- Dec 2012 Chauffer Services
Platinum Services PTY LTD Melbourne.
Key Responsibilities
Checking the car or limousine to ensure that it is in good condition at all times.
Good understanding of protocol in some areas of operation (especially as airports)
Good familiarity with the area of operation.
Assisting passengers to alight safely at their destination.
Key Achievements
Meeting those goals entails additional responsibilities, tasks, knowledge and attention to detail.
March 2007- Nov 2008 Australia Post
2nd largest postal warehouse in Melbourne.
Key Responsibilities
Sorting small and big parcel.
Putting small parcel in tub order wise.
Moving parcel from the pallet to floor.
Careful with drinking and glass items.
Checking postal vehicle before leaving Postal ware house.
Key Achievements
It is essential to have a good knowledge of postal services and products and to be reliable. Most of the work is done on the round, and make me always to be fit.
Jan 2005- Feb 2007 Hotel Management
Gaylord restaurant
One of the famous restaurant in china town in Melbourne.
Key Responsibilities
Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail.
Deliver excellent customer service, at all times, ensuring guests' comfort and safety.Manage and maintain the administration of all reservations, cancellations and no-shows, in line withcompany policy.
Be motivated to learn develop self.
Key Achievements
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests. To supervise, train and motivate others, with the key aim of retaining and attracting new customers.
Aug 2003- Nov 2004 Business Development Executive
Z&Z Packages Karachi
Pre-Press printing.
Key Responsibilities
Develop relationships across targeted accounts.
Manage all sales related aspects for allocated accounts.
Review pricing and service levels.
Identify new sales and marketing opportunities.
Develop product literature and sales collateral.
Key Achievements
Checking all level of company accounts buying and purchased sales market review
Of relationship with wholesalers and retailers.
May 2002 -June 2003 Present Sales Manager
Bismillah Corporation
A well known bed sheet, bathrobe and hosiery factory located at main Godhara New Karachi.
Key Responsibilities: Develop and execute sales strategies.
Maintain and strengthen a large portfolio of clients.
Coach, mentor and motivate sales team.
Manage sales budgets and set targets.
Key Achievements
Closed major deals and followed up senior business relationships with Gulahmed, Alkaram textile and few small companies of bed & bath.
2010 - 2013 University of Karachi. Bachelor of Commerce - majoring in Marketing & International Business.
2005- 2007 AUSBATAR Melbourne. Advance diploma in Printing & Graphic Designing Arts.
April 2006 Taxi Industry Training Victoria PTY LTD. Certificate of the Victorian Qualification Authority.
2001 - 2003 Govt City College Karachi. Higher School Certificate (engineering)
April 2000 The Educational Centre. Secondary School Certificate (Computer Science)