Sales assistant
Sacoor Brothers
Total years of experience :2 years, 11 Months
Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store.
Duties
Serving customers at the sales counter.
Offering face to face advice to customers on the stores products.
Maximizing store revenue by suggesting upgrades, insurance and add-ons to customers.
Processing returns and refunds as required in line with company procedures.
Occasionally being responsible for the stores security including being its key holder.
Using the stock management system to log, check, locate and move stock both in and out of the store.
Responsible for the daily management of the till in the absence of the senior members.
Ensuring that all the areas are clean and adhere to the company’s clear floor policy and health and safety requirements.
Making sure that any item which is removed from a display column is replaced immediately after a sale.
Handling customer complain in a calm manor.
Managing cash and payment system in accordance with company procedures and policies.
Meeting and greeting customers when they enter the shop, and providing a friendly and helpful service to them.
Demonstrating good product knowledge to customers on key promotions and offers.
Making sure baskets are available for customers to use.
Ensuring all areas of the store remain tidy at all times.
Operating the till and handling financial transactions.
Checking and replenishing stock on displays.
Receiving deliveries from suppliers.
Cataloguing stock & performing inventory checks.
Reporting any issues of concern to senior managers.
Supporting the store team and manager to increase revenue streams and profit targets.
Providing cover in other areas during periods of holidays and sickness