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Somar Alsaleh, Senior Sales Executive

Somar Alsaleh

Senior Sales Executive ·MG Motors

United Arab Emirates

Higher diploma, Business Management and Marketing

Work experience

Total years of experience: 15 years, 1 months

Senior Sales Executive

April 2024 - Present

MG Motors

Ras Al Khaimah, United Arab Emirates

April 2024 - Present

1. Aim on achieving sales targets, developing strategies to increase sales, and managing customer
relationships.
2. Engaging with customers, understanding their needs, providing detailed information about MG vehicles,
and guiding them through the purchase process.
3. Analyzing market trends, understanding customer preferences, and identifying potential sales
opportunities to stay competitive.
4. Leading and mentoring junior sales staff, providing training and support to enhance their performance.
5. Staying updated with the latest features, specifications, and technological advancements of MG vehicles
to effectively communicate with customers.
6. Building and maintaining relationships with key clients, business partners, and stakeholders to foster
business growth.
7. Preparing sales reports, forecasting, and presenting to senior management to track performance and
plan future strategies.
8. Organizing and participating in sales events, promotional activities, and test drive events to attract
potential customers.
9. Ensuring high levels of customer satisfaction by addressing queries, resolving issues, and providing
exceptional after‑sales support.
10. Adhering to company policies, ethical standards, and legal regulations in all sales activities.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Senior sales executive

October 2020 - Present

Jaidah Group Skyline Automotive Genesis Showroom

Doha, Qatar

October 2020 - Present

• Selling new cars.
• Welcoming and qualifying the client.
• Explaining the buying options (service plans, extended warranty and insurance ....)
• Develops buyers by maintaining rapport with previous customers.
• Areeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer’s requirements and interests,
• Matching requirements, and interests to various models and budge.
• Understands automobiles by studying characteristics, capabilities, and features.
• Demonstrates automobiles by explaining characteristics, capabilities, and features.
• Offering test drive, finalizing the deal and get a down payment. • Assisting client with bank requirements in case of car loan.
• Present a special delivery style for the car suit the reason of buying (wedding gift - graduation gift ....)
• Maintain good relation with clients by after sale services, to update them with all our new promotions, trade in options, new accessories and new service plans.
• Consistently closes sales and exceeds sales targets.
• Offering trade in.
• Study market demand, prices, knowing the best sale modelsand offer a trade in option.
• Knowing the customer selling price expectation, checking car history and offering an initial buying amount.
• Advertisement
• Posting the cars on the social media and automobiles websites.
• Joining social events, and aim to find prospect client and deals
Company industry:
Automotive Dealership & Distributor
Job role:
Training and Development

Sales Executive

September 2014 - January 2020

Alfardan Automotive Jaguar Land Rover Approved Cars

Doha, Qatar

September 2014 - January 2020

• Buying used cars.

• Study market demand, prices, knowing the best sale models and offer a trade in option.
• Knowing the customer selling price expectation, checking car history and offering an initial buying amount.
• Making initial car test and visual inspection, and sending afterwards the car for technical report (car body and engine inspection)
• Offering the client, a final buying amount considering the result of the technical report.

• Selling used cars.

• Welcoming and qualifying the client.
• Explaining the buying options (service plans, extended warranty and insurance ….)
• Offer the cars which suits his tendencies, expectations and budget.
• Offering test drive, finalizing the deal and get a down payment.
• Assisting client with bank requirements in case of car loan.
• Present a special delivery style for the car suit the reason of buying (wedding gift - graduation gift ….)
• Maintain good relation with clients by after sale services, to update them with all our new promotions, trade in options, new accessories and new service plans ….

• Advertisement

• Posting the cars on the social media and automobiles websites.
• Joining social events, and aim to find prospect client and deals.

• Trainings

• Welcome to GLR training - Dubai 2015
• Sales process and valuable offer presentation - Dubai 2016

• Customer satisfaction index - CSI

• Average of 91.62 % for 2015
• Average of 92.26 % for 2016
• Average of 97.79 % for 2017
• Average of 99.62% for 2018
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

showroom salesman

August 2013 - August 2014

Al-Abdul Kader Furniture

Doha, Qatar

August 2013 - August 2014

• Making an introduction about our company (country of origin - business types- services and abilities)
• Knowing the client's exact test and budget, offering prospects furniture styles and models which could meet the client's expectations.
• Get down payment and agree on remaining payment terms.
• Ordering the furniture from our main factory in KSA, monitoring the production and delivery time and keep the client updated about his order.
• Match client delivery time, arrange the delivery on client premises.
• Complete the assembly and do the handing over to client.
• After sale service, to keep in touch of our customers, updating the client with all our new productions, and try always to have good relation which may made him as a regular client.
• Aiming always to reach the client request and making a good profit to the company.
Company industry:
Home & Office Furniture
Job role:
Sales

salesman

July 2010 - April 2013

Delta Italian Furniture

Latakia, Syria

July 2010 - April 2013

• Selling house and offices furniture.
• Offering custom made design.
• Visit Clint property for measurement, pass the details to design team and offer different types of raw materials based on client demand and budget.
• Make an offer and negotiate the price with client for final approval.
• Close the deal and agree on payment terms and delivery time.
• Monitor the fabrication process in the carpentry shop and keep the client updates.
• Final quality inspection for the finished product.
• Arrange a delivery time and assemble the product at the client property.
• After sale service, to keep in touch of our customers, updating the client with all our new productions, and try always to have good relation which may made him as a regular client.
Company industry:
Home & Office Furniture
Job role:
Customer Service and Call Center

Education

Titshreen University

August 2011

August 2011

Higher diploma, Business Management and Marketing

Syria

GPA (point): 2 out of 5

GPA (point): 2 out of 5

​Technical Institute Of Business and Marketing / Specialization in Sales & Marketing /

Skills

Developer Tools

Expert

Marketing

Expert

Leadership

Expert

Automotive

Expert

English and Arabic

Expert

Sales and Marketing

Expert

Insurance

Expert

Management

Expert

Order

Expert

Accounting

Expert

Customer Satisfaction

Expert

Preparation

Expert

Customer Service Skills

Expert

Communication Skills

Expert

Digital Marketing

Expert

Business Development

Intermediate

Sales Management

Intermediate

Team Management

Expert

Marketing

Expert

Microsoft Office

Intermediate

Project Management

Beginner

Sales

Expert

Customer Service

Expert

Administration

Intermediate

Supervising

Expert

Service Desk

Expert

Office Management

Expert

Office Work

Expert

Sales Representatives

Expert

Guest Service

Expert

Problem Solving

Expert

Front Office

Expert

Operation

Expert

Negotiation

Expert

Hospitality

Expert

Guest Satisfaction

Expert

Purchasing

Expert

Key Account Management

Expert

Execution Skills

Expert

Project Execution

Expert

Sales Coordination

Expert

Merchandising

Expert

Microsoft Excel

Intermediate

Fleet Management

Intermediate

Transportation

Expert

Mail

Expert

Outlook

Expert

Materials

Expert

Typing

Expert

Office Administration

Expert

Teamwork

Expert

Time Management

Expert

Team Leadership

Expert

Marketing Communications

Intermediate

Marketing Research

Expert

Market Research

Intermediate

Marketing Strategy

Intermediate

Banking

Expert

Retail

Expert

Developer Tools

Expert

Leadership

Expert

Automotive

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Jaidah leadership program
Jun 2022
Training
• Welcome to GLR training – Dubai 2015• Sales process and valuable offer presentation – Dubai 2016
Jaguar Land Rover
Jul 2015