Sonam Fernandes

• Develop and publish project / engagements scoping document, plans and definition documents for all new and changed projects.
• Identify stakeholders, decision maker and escalation procedures.
• Identify and track projects interdependencies and critical milestones.
• Lead and facilitate project-related meetings.
• Track the progress and quality of work being performed by design disciplines.
• Communicate ideas for improving the processes with a positive and constructive attitude, and for developing.
• Identify and document project issues and risks in information technology.
• Implemented and delivered Service Asset and Configuration Management
• Implemented and delivered the first Enterprise Applications Disaster recovery in Qatar region
• Provisioned continuous learning management system on Cyber security awareness
• Assessment and Remediation for all security risk in Azure and Oracle cloud environment
• Improved security score by 10% by enhancing security of all devices (Servers, Laptops etc. connected to Network) which are exposed for cybersecurity attacks
• Implemented Archibus /CAFM system for Health & Safety, Facility Management etc
• Aligned with company strategic plan to reduce cost by implementation of new and improved telecom infrastructure.
• Presenting and reporting to executive and senior management

• Prepare minutes of regular team meetings and other meetings and follow up on action items with relevant stakeholders
• Perform a wide variety of complex and confidential administrative related tasks and assists the IT Department and managers in the coordination of daily departmental, communicative and management activities
• Act as a liaison between departments, outside vendors, and staff members.
• Communicating with IT technical support and maintenance team for day to day activities
• Prepare and dispatch outgoing letters, internal/ external memos, orders and reports
• Assist other team members in preparing and formatting documents, including PowerPoint presentations
• Implement and maintain SharePoint folder

Build a project schedule deployed on PMP process to provide the project manager to create momentum within the project execution to meet the deliverable
Stimulate project execution keeping in mind the product quality, customer satisfaction and business objectives
Challenge the estimates given by the functional leaders
Monitor the project schedule and provide timely updates to the project manager and the core team in any risks of time slippage
Optimize and manage the project resources within a multi-site and multi-cultured environment
Communicate regular project updates against the milestones highlighting accomplishments, challenges and opportunities
Conduct meetings on continuous basis to keep a close track on all the activities in project
Provide training on tools used for project planning as recognized by the internal training committee

Schedule and handle logistics support
Assuring the integrity and accuracy of the Share Point site and shared drive for the project
Support PMO manager with budget management, billing and invoicing and tracking the invoices and their payment status
Contributing PMO manager with resource management reports, such as allocation and de-allocation, candidate tracking and priority roles
Facilitate resource on-boarding and monitoring
Facilitate CCN (Change control note) processing delivery