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Sondos Aryan, Senior Registration Assistant UNHCR

Sondos Aryan

Senior Registration Assistant UNHCR·Mafraq / Zaatari Refugee Camp

Jordan

Bachelor's degree, Bachelor's degree in English language and literature

Work experience

Total years of experience: 10 years, 2 months

Senior Registration Assistant UNHCR

January 2024 - January 2025

Mafraq / Zaatari Refugee Camp

Mafraq, Jordan

January 2024 - January 2025

• Assist in the implementation of registration strategies and methodologies for
refugees.
• Conduct registration interviews when required in accordance with
registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and
refugees regarding UNHCRs registration procedures and their rights and
entitlements.
• Maintain accurate and up-to date records and data related to all individual
registration cases.

Company industry:
International Humanitarian Organization

Child Protection Case Manager

January 2023 - January 2024

Save the children – Irbid

Irbid, Jordan

January 2023 - January 2024

• Doing studies, case reports and BIAs children on Primero system, also of
• Providing ongoing support and expertise through comprehensive assessment,
planning, implementation, and overall evaluation of individual client needs and
human rights. The overall goal of the position is to enhance the quality of client
management and satisfaction, to promote continuity of care and cost
effectiveness through the integration and functions of case management.
• Advocate for the rights, decisions, strengths, and needs of children and families
and promote their access to resources, supports, and services, PSS and Family
Counseling.
• Working closely with FPD (family protection department), UNHCR, UNICEF and
other NGOs by referring the cases to receive the needed services through the
referral pathways. Such as Medical, education and livelihood services etc.
• Experience with case management for at-risk individuals in an emergency
response.
• Experience in dealing with local committees and partners NGOs, and CBOs. …

Company industry:
International Humanitarian Organization

Child Protection Case Manager

January 2018 - January 2023

International Medical Corps (IMC), Amman

Amman, Jordan

January 2018 - January 2023

promote access resources, supports, services, Family

Company industry:
International Humanitarian Organization

Makani Officer/Child Protection

January 2016 - December 2017

International Medical Corps (IMC), Azraq Refugee Camp

Zarqa, Jordan

January 2016 - December 2017

camp

Company industry:
International Humanitarian Organization

Volunteer

January 2016 - September 2016

Makani center

Amman, Jordan

January 2016 - September 2016

• Outreach for out of schoolchildren, inside the camps and urban.
• Data entry.
• Helping the project manager and the facilitators in the deities in Makani
centers / children safe places.

Company industry:
Non-profit Organization

Hotel Telemarketer

January 2011 - January 2012

Le Méridien Amman

Amman, Jordan

January 2011 - January 2012

• Conduct outbound calls to potential guests, local residents, and

Company industry:
Hospitality & Accomodation

Education

Al Balqa Applied University

January 2010

January 2010

Bachelor's degree, Bachelor's degree in English language and literature

Jordan

Skills

Case Management

Expert

Problem Solving

Expert

Microsoft Office

Expert

Monitoring

Expert

Reporting

Expert

Microsoft office

Expert

CASE MANAGEMENT

Expert

MANAGEMENT

Expert

COLLABORATION

Expert

PLANNING

Expert

TECHNICAL SUPPORT

Expert

COMMUNICATIONS

Intermediate

HOTLINE

Intermediate

INTEGRATION

Intermediate

LIVELIHOOD

Intermediate

Technical writing

Expert

COUNSELING

Expert

CUSTOMER RELATIONS

Expert

DATA ENTRY

Expert

DOCUMENTATION

Expert

communication skills

Expert

Translation

Intermediate

Social Work

Expert

Education

Intermediate

Training Plans

Expert

Monitoring

Expert

Reporting

Expert

ACTING

Intermediate

ANALYTICS

Intermediate

COMPASSION

Intermediate

FAMILY COUNSELING

Intermediate

HUMANITARIANISM

Intermediate

INTERNET SERVICES

Intermediate

LEADERSHIP

Intermediate

PRESENTATION SOFTWARE

Intermediate

PSYCHIATRIC REHABILITATION

Intermediate

DATA MANAGEMENT

Intermediate

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Certifications
Writing English course
Translation course
Lego Training
Early Intervention
Building peace from the inside out Training
BIP (Best interest procedures) guidelines
First aid Training
COC (Code of conduct)
LGBTI Training
Caring for children's survivors of Sexual Abuse Training
Legal Aid training
Gender based Violence online course
Writing English course
Translation course
Lego Training
PSEA (Protection against sexual exploitation and abuse) and CSG (Child safeguard)
Life Skills Training
Building peace from the inside out Training
BIP (Best interest procedures) guidelines training
First aid Training
COC (Code
LGBTI Training
Interagency GBV case management training
BIP (Best interest procedures) training.
Legal Aid training
Gender based Violence online course

Training
Case management
IMC

Hobbies and interests

Drawing