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SONIA DAGHER, Area Business Development Manager

SONIA DAGHER

Area Business Development Manager·OrientSwiss

Lebanon

Bachelor's degree, Business – Business and economics

Work experience

Total years of experience: 17 years, 5 months

Area Business Development Manager

November 2021 - Present

OrientSwiss

Beirut, Lebanon

November 2021 - Present

o o planning and launching the Business model of ZoodPay/ and or any other new project, and developing the procedures to follow.
o Identifying potential partnership opportunities by researching market/industry and keeping a close eye on key developments in the region.
o Establishing high-level relationships with key decision-makers at top sellers and leveraging from professional networks.
o Using knowledge of the market and competitors in identifying and mapping business strengths and customer needs.
o Conducting regular business review meetings, including forecast calls with global teams.
o Working towards achieving daily KPIs and monthly sales targets.
o Compiling and analyzing the BD team performance metrics to assess the efficiency of their involvements and ability to close deals.
o Liaising with other departments to ensure the effectiveness of the business model flow.
o Ensuring strategies and business plans are developed, documented, communicated, and implemented.

Company industry:
Financial Services
Job role:
Finance and Investment

Retail Manager

March 2013 - October 2021

retail inc

Beirut, Lebanon

March 2013 - October 2021

o o Attending the trade fairs related to each brand to select and assemble the new collection.
o Analyzing consumer buying patterns and participating in competitors’ analysis and market research to determine market requirements for existing shops and predicting future trends.
o Evaluating the sales analyses namely KPIs, Sell Out, Margin, Mark up and Mark down.
o Reviewing products performance such as slow- and fast-moving items, beside the stock coverage of continuatives, planning seasonal sale and promotions, as well as the yearly and monthly buying budget.
o Preparing the yearly forecast and monthly target, and maintaining a positive P&L.
o Managing the Supply chain flow: shipments and logistics, stock activities focusing on rotation and consolidation, replenishments, transfers, purchase returns, credit notes and damages.
o Monitoring the monthly inventories and analyzing all discrepancies to take the needed action.
o Liaising with other departments within the organization as well as all different suppliers and franchisors to ensure that projects are completed.
o Evaluating the employees’ performance; Coaching and motivating junior staffs.
o Planning the shop merchandising, layout, customer traffic flow, and developing action plans to maximize sales, and enhance the brand image.
o Applying policies, duty of care and corporate responsibilities and controlling the store’s daily operations.
o Reviewing all communications and media actions on all channels, offline and online, and managing the advertising and marketing budget
o Identifying ideal pricing structure to gain market share and achieve revenue goals

Company industry:
Retail & Wholesale
Job role:
Management

Shop Manager and sales associate

January 2009 - February 2013

GMA

Beirut, Lebanon

January 2009 - February 2013

o Managing and leading the team members and ensuring a great cooperation between each other’s.
o Coaching and motivating the sales team and developing training plans for new joiners.
o Assisting clients with accurate information about products.
o Monitoring inventories, stock activities and the transfers between warehouses.
o Preparing the display of new products as well as the sale period VM.


o Customer Service.
o Sales period preparation.
o Visual merchandising

Company industry:
Retail & Wholesale
Job role:
Sales

Education

American University of Science and Technology

January 2012

January 2012

Bachelor's degree, Business – Business and economics

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

AUDITING and BUDGETING
Expert
AUDITING and BUDGETING
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS PLANS
Intermediate
BUSINESS PLANS
Intermediate
COACHING and TRAINING
Expert
COACHING and TRAINING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
HUMAN RESSOURCES and PROBLEMS' SOLVING
Expert
HUMAN RESSOURCES and PROBLEMS' SOLVING
Expert
SALES and RETAILS
Expert
SALES and RETAILS
Expert
CLOSING DEALS
Expert
CLOSING DEALS
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Memberships

ARC EN CIEL

CBR coordinator

July 2019