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Sonia Melkani, Customer Service Air Import

Sonia Melkani

Customer Service Air Import

World View Shipping and Logistics

Location
India - Delhi
Education
Bachelor's degree, ARTS
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Customer Service Air Import at World View Shipping and Logistics
  • India - New Delhi
  • My current job since April 2022

Handling import shipments

Air Import Coordinator at Dachser India Pvt Ltd
  • India - New Delhi
  • December 2021 to March 2022

Handling import shipments.

Senior Executive-Import (AIR) Customer Service at Skyways Group Pvt Ltd
  • India - New Delhi
  • November 2019 to December 2021

Senior customer care representative, handling AIR IMPORT shipments.

Executive-Import (AIR) Customer Service at Continental Carriers Pvt. Ltd
  • India - New Delhi
  • January 2019 to June 2019

HANDLING AIR IMPORT SHIPMENT

TEAM MEMBER at RDM INDIA PRIVATE LIMITED
  • India - New Delhi
  • July 2011 to December 2018

Working in special Monitoring team called MCU (MONITORING CONTRIL UNIT). Monitoring the discrepancy occurred in the handling of the shipments of high priority and taking the recovery action by mailing.

Education

Bachelor's degree, ARTS
  • at University Of Delhi
  • April 2011

Graduate from Delhi University

Specialties & Skills

Customer Driven
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Customer Focus
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Customer Loyalty
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Customer Support
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Customer Service
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Adaptability to any circumstances, hard worker & promptness.
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Languages

English
Expert
Hindi
Native Speaker

Training and Certifications

Have done diploma in Air ticketing from Bird Academy. (Training)
Training Institute:
BIRD ACADEMY
Date Attended:
August 2007
Duration:
4 hours

Hobbies

  • Cooking