Sonia Thomas, Associate Director

Sonia Thomas

Associate Director

Holidayme

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Arts
Experience
19 years, 7 Months

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Work Experience

Total years of experience :19 years, 7 Months

Associate Director at Holidayme
  • United Arab Emirates
  • My current job since May 2016

C ORPORATEAFFAIRS/HR & A DMINISTRATION
Supporting investor relations activities, managing Corporate funding documentation, managing due
diligence process for new investors, managing the back end work pertaining to parent and subsidiary
companies, execution of formal and financial documentation relating to the group of companies.
Office management and administration, Employee engagement, Employee relations, Settling
employee grievances, Policy formulation and Implementation, MIS reporting, Induction and on
boarding, Leave & Attendance, Separation process in accordance with UAE labour law, Preparing
annual HR budget Documentation of office licences, Shareholders’ documents; Handling the visa
process by liaising with DMCC, compliance, legal, Corporate banking formalities, insurance, Payroll &
benefits administration for over 100+ employees in UAE, KSA & Malaysia and for Other Destination
executives & consultants globally; Liaising with the accounts team on financial documents; Handling
executive responsibilities for CEO/CBO, Travel management and Calendar management of top
management; Travel management and visa assistance to employees.
Key Achievements: - Employee of the quarter Q4 17-18 and Q3 18-19.;
Successfully participated in the documentation and legal formalities for the Holding Company re-
domiciliation from UAE to Singapore within a stipulated time;
Got promoted from the post of a Manager to Senior Manager-HR & Administration in 2018 and re

Associate Director -Corporate Affairs at Traveazy DMCC (Holidayme)
  • United Arab Emirates - Dubai
  • My current job since May 2016

Supporting investor relations activities, managing Corporate funding documentation, managing due diligence process for new investors, managing the back end work pertaining to parent and subsidiary companies, execution of formal and financial documentation relating to the group of companies. Office management and administration, Employee engagement, Employee relations, Settling employee grievances, Policy formulation and Implementation, MIS reporting, Induction and on boarding, Leave & Attendance, Separation process in accordance with UAE labour law, Preparing annual HR budget Documentation of office licences, Shareholders’ documents; Handling the visa process by liaising with DMCC, compliance, legal, Corporate banking formalities, insurance, Payroll & benefits administration for over 100+ employees in UAE, KSA & Malaysia and for Other Destination executives & consultants globally; Liaising with the accounts team on financial documents; Handling executive responsibilities for CEO/CBO, Travel management and Calendar management of top management; Travel management and visa assistance to employees.

Key Achievements: - Employee of the quarter Q4 17-18 and Q3 18-19.;
Successfully participated in the documentation and legal formalities for the Holding Company re-domiciliation from UAE to Singapore within a stipulated time;

Senior Manager at Akbar Travelsof India LLC
  • United Arab Emirates
  • March 2015 to May 2016

Singlehandedly helped the company with a staff strength 75+ to relocate to another premise with
zero downtime.
Built up the policies, procedures, system, payroll template, time sheets, documents collection and
updating from the ground up as Holidayme was in its start-up phase with 7 employees when I
joined.
Helped in the stoppage of the Company’s suspension by liaising with the Legal entity at Dubai
court and at DMCC.
Helped in the recovery of a huge sum of amount which was already written-off by taking up the
issue directly with the Dubai

DIRECTOR at Solutions
  • United Arab Emirates
  • February 2011 to June 2013

In charge of Sales & Marketing and reservations of 10 properties of the group. Management of Sales &
Reservation team in all properties all over India; Re-branding and marketing of hotels and resorts.
Recruitment and setting up the team; Budgeting and setting targets
Kittiwake Travel

MANAGINGDIRECTOR at Own business
  • United Arab Emirates
  • January 2008 to February 2011

- dealing with ticketing, visa, holidays and other ancillary services; Managing sales,
administration and operations of the company.
ITLToursand
Travels, Cochin

Office Management at ASSISTANTMANAGER – T RAVEL/OPERATIONSMANAGER
  • October 2006 to January 2008

Managing a team of 22 staff; Call Centre Management; Ticketing and

at TICKETING & R ESERVATIONSSUPERVISOR
  • February 2003 to October 2006

Handling Reservation and Ticketing; Pre- Flight check and Flight finalization; Continuously
maintained minimal No Shows and DNBs by resorting to strict and effective Pre- Flight Checks
(made Cochin station one of the best stations with Qatar Airways); Maintaining Reservation
procedures to achieve the maximum revenue load; Enabling the GSA to exceed the targets
assigned by Qatar Airways; Handling of front counter and liaising with space control of the airline.;
Responsible for handling cash value documents; Prepare daily, weekly, monthly reports regarding
reservation; Assign work to reservation staff and prepare duty roster; Report on reservations;
Prepare weekly forecasts of flight loads for daily briefing to the sales team; Maintained close
relation with Travel Agents.

Education

Bachelor's degree, Arts
  • at Kerala University
  • April 1993

Specialties & Skills

Customer Satisfaction
Complaints Handling
Team building and training
Customer Service Management
Front end Supervision
BUDGETING
MANAGEMENT
BANKING
BENEFITS ADMINISTRATION
DOCUMENTATION
DUE DILIGENCE
EMPLOYEE RELATIONS
FINANCIAL

Languages

English
Expert
Hindi
Expert

Training and Certifications

IATA/UFTA Diploma (Certificate)
Date Attended:
November 1994

Hobbies

  • Singing
    Have got several prizes in competitions while I was a student