Sooraj Pillai, PMP, Competency Lead & Sr. Technical Manager - Data Management, Systems Services

Sooraj Pillai, PMP

Competency Lead & Sr. Technical Manager - Data Management, Systems Services

IBM Middle East

Location
Saudi Arabia - Riyadh
Education
Master's degree, Physics
Experience
27 years, 11 Months

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Work Experience

Total years of experience :27 years, 11 Months

Competency Lead & Sr. Technical Manager - Data Management, Systems Services at IBM Middle East
  • Saudi Arabia - Riyadh
  • My current job since December 2012

IBM is a multinational Technology Corporation with revenue of US$ 100+ billion and industry leader in Computer Hardware, Software, IT Services and Consulting.

Competency Lead & Sr. Technical Manager - Data Management, Systems Services
• Leading the Data Management Service Line at SO Delivery for Mobily managing Mission Critical 24/7 Multi-Terabyte Oracle Databases in state of the art Data Centers consisting of multiplatform and hetero-functional servers.
• Project Manager for various Database Center Projects like Disaster Recovery & Business Continuity, Database Migration to new Data Centers, Database Upgrade Projects etc.
• Leading a Team of 12 comprising of onsite and offshore members

Achievements & Appreciations :
 Best of IBM - 2014 Honoree
The Best of IBM award is given annually to individual IBMers and teams in recognition of their extraordinary contributions and achievements in the previous year.

Technical Expertise and Skills

RDBMS Versions:
• Oracle 12cR1, 11gR1/R2, 10gR2 & 9iR2 including Grid Infrastructure, Real Application Clusters & Data Guard, Oracle Enterprise Manager 12c

OS Versions :
• IBM Aix 5L/6.1/7.1, Sun OS 9/10/11, HP-UX 11.23/11.31, Red Hat Enterprise Linux 4/5/6 and Windows 2003/2008/2012 Servers

Applications :
• BSS & OSS Applications like Siebel CRM, Oracle ERP R12, Portal Billing, IBM Web sphere e-Portal, File-Net DMS, Telecom Mediation Systems, Data Warehouse & Data Mining, GIS, Revenue Assurance & Fraud Control Systems and Middleware Applications like Enterprise Architecture Integration systems

Major Projects & Milestones :
 Cross Platform Migration of Oracle Databases
 Data Centre Migration & Database Consolidation Projects
 Oracle Databases 10g/11g/12c Upgrade & RAC Implementation Projects
 IT Disaster Recovery Projects for Business Continuity
 Oracle 12cR1/11gR2 Grid & ASM Multi-Node RAC Databases
 Oracle 12cR1/11gR2 Grid & RAC Databases on VERITAS Storage Foundation
 Oracle Enterprise Manager 12c Implementation for Centralized Management
 ILM Projects for Archiving and Purging of Oracle Databases
 Implementation of features like Partitioning, Advanced Compression, Resource Manager, Advanced Security, Multitenant Etc.
 Performance Management & Tuning of Oracle Databases.

Database Team Lead & Sr.Project Manager at Etihad Etisalat Co. (Mobily)
  • Saudi Arabia - Riyadh
  • October 2005 to November 2012

Mobily, the leading Mobile Telecom Operator in Saudi Arabia, is the fastest growing telecom company in the Middle East and North Africa

Team Lead - Enterprise Database Management
• Heading the Enterprise Database Team managing Mission Critical 24/7 Multi-Terabyte Oracle Databases in state of the art Data Centers consisting of multiplatform and hetero-functional servers.
• Project Manager for various Database Center Projects like Disaster Recovery & Business Continuity, Database Migration to new Data Centers, Database Upgrade Projects etc.
• Leading a Team of 10 comprising of onsite and offshore members


Achievements & Appreciations :
 Certificate of Appreciation for outstanding commitment, dedication in delivering 2010 IT Projects, presented by CIO, Mobily
 Certificate of Appreciation for excellent commitment, contribution and dedication presented by CIO, Mobily, in July 2009
 Employee Recognition Award for commendable performance and dedication presented by CHRO, Mobily, for Year 2008
 Certificate of Appreciation in delivering CRM Migration Project presented by Dy.CIO, Mobily

Sr. Database Consultant (Tech Lead) at Tata Consultancy Services Ltd (TCS)
  • India - Mumbai
  • April 2004 to October 2005

TCS, the largest Software Exporter in Asia, is part of the multibillion dollar Tata group, with more than $7 billion revenues engaged in information technology consulting, services, and business process outsourcing

Sr. Database Consultant (Tech Lead)
• Project : National CRM Project for Vodafone India (erstwhile Hutchison-Essar)
• Role : Oracle Apps System Administrator (Oracle Apps Tech Lead)
Oracle DBA (Lead DBA)
• Platform : Oracle Applications 11i (11.5.9) on IBM AIX5L (RS/6000) p690/p630
Servers with Oracle 9i Database

Vodafone India, with more than 30 million customers, is one of the most reputed telecom companies in India and is a part of multinational conglomerate - Vodafone of UK.

 End to End Project Life Cycle Experience of Oracle E-Business Suite from Planning & Implementation to 24/7 Production Support.
 Oracle Apps and Database Technical Support like Installation, Administration, Patching, Cloning, Space Management and Oracle Support Co-ordination

 Certificate of Customer Appreciation for achieving Customer Delight recognized by CIO, Hutch Telecom

Sr. Database Administrator (Team Leader) at XL Dynamics, Inc. (XLD)
  • India - Mumbai
  • April 2003 to April 2004

XLD is a California based company engaged in the Development and Implementation of Mortgage Banking Software for Banks in North America

Sr. Database Administrator (Team Leader)

 Installation of Databases in Oracle & PostgreSQL for Development & Production Environments of MortgageSoft Online System (MOL).
 Database Administration and Tuning of Production Databases under Oracle 8i/9i on Linux/Solaris/Windows located at various Client Sites at US and Canada. Creation and Maintenance of Standby Databases for Disaster Recovery.
 Implementation of Middleware Environments and Data Mart for MortgageSoft Online System (MOL) using Zope, Python and Oracle/PostgreSQL.

Mortgagesoft OnLine is an end-to-end Loan Origination System with Back end Databases in Oracle/PostgreSQL and Middle Layer Core Application written in C/C++ with Web Interface at Client Side.

Manager – IT at UTI Technology Services Ltd.
  • India - Mumbai
  • June 1996 to April 2003

UTI TSL is a Unit Trust of India (largest Mutual Fund in India) Associate engaged in the Bulk Processing Services for Mutual Fund Industry & IT Enabled Services

Manager - IT (2000 - 2003)
Assistant Manager - IT (1996 - 2000)

 Oracle Database Administration of Large and Medium Databases under Oracle 8i on Sun Solaris and Win NT/2000, Oracle 9i on Win NT, Oracle 8.0 on SCO UNIX and Oracle 7.0 on Dynix/ptx.
 Project Management of In-House Software projects of UTI and external clients’ projects. The Software tools used are Oracle, Developer 2000/6.0, Java/JSP/EJB and FoxPro.
 Administration and Management of Operating Systems & Network viz. Solaris, Unix, Linux, Netware, Windows NT/ 2000, LAN and WAN.

 Certificate of Recognition awarded for Process Knowledge Evaluation in Investor Service by CEO, UTISL

Education

Master's degree, Physics
  • at Mahatma Gandhi University
  • May 1991

Masters in Physics completed at first place from St.Thomas College, Kozhencherry, Kerala with specialization in Electronics & Computer Technology Post Graduate Final Year Students Representative in the College Union

Specialties & Skills

Disaster Recovery
Production
Administration
Installation
Oracle Databases
IT Project Management
People Management

Languages

English
Expert
Arabic
Beginner
Hindi
Expert
Malayalam
Native Speaker

Training and Certifications

Oracle Certified Professional [OCP] (Certificate)
Project Management Professional [PMP] (Certificate)