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Soorya Kp, admin hr assistant

Soorya Kp

admin hr assistant·Uniqonic Ship & Boat Maintenance L.L.C

Qatar

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 4 years, 2 months

admin hr assistant

February 2023 - January 2025

Uniqonic Ship & Boat Maintenance L.L.C

Dubai, United Arab Emirates Hybrid

February 2023 - January 2025

Developed and executed effective sales strategies that resulted in a 20% increase in annual revenue and expanded market
share.
Led Client Relationship Management (CRM) initiatives that enhanced customer satisfaction and contributed to growth in long
term client accounts.
Utilized Client Relationship Management tools to foster strong client relationships, ensuring personalized service and effective
communication to meet customer needs.
Performed cold calling to generate new leads, build clear relationships, and drive sales opportunities, consistently meeting
outreach targets.
Managed key client accounts, ensuring satisfaction, resolving issues, and identifying opportunities to up sell and cross-sell
products and services, leading to long-term client retention.
Managed and responded to company emails in a timely and professional manner, ensuring effective communication and
prompt resolution of inquiries.
Provided support to the accounts team by preparing and processing invoices, ensuring accuracy and timely submission for
efficient financial tracking.
Assisted the purchasing team with sourcing suppliers, negotiating pricing, and managing inventory to ensure timely
procurement and cost-effective purchasing decisions.

Company industry:
Administration Support Services
Job role:
Sales

ADMINISTRATOR

June 2019 - July 2021

RAFEQUE Legal Consultancy

Kerala, India

June 2019 - July 2021

Demonstrated strong management and organizational skills, effectively leading teams and optimizing workflows to achieve
business objectives and drive operational efficiency.
Skilled in office administration, including managing schedules, coordinating tasks, and maintaining organized records to ensure
smooth office operations.
Proficient in filing systems and record-keeping, ensuring accurate document management and compliance with organizational
and legal standards.

Company industry:
Administration Support Services
Job role:
Administration

Education

Saga Institutes of Management Studies

January 2021

January 2021

Bachelor's degree, Administration And Business Administration

India

Joseph's Women's College

January 2017

January 2017

High school or equivalent, Administration And Economy

India

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DEFENSIVE DRIVING
Intermediate
DEFENSIVE DRIVING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Management
Intermediate
Management
Intermediate
Administration
Intermediate
Administration
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate

Languages

English
Expert
Hindi
Intermediate
Malayalam
Beginner