Principal Cloud Engineer
Dell EMC
Total years of experience :15 years, 10 Months
Providing technical guidance and mentorship to other engineers who are involved in the architecture, design, and development of complex software systems.
• Providing technical leadership to software development teams
• Developing and implementing software engineering best practices
• Contributing to the design and implementation of software systems
• Mentoring and coaching junior software engineers
• Help the team prioritize and ship features in line with team's roadmap
• Taking part in the full software development life cycle including development, testing, and support
• Lead agile team, collaboratively realizing features through development, testing, and delivery
Develop and maintain strong customer relations ensuring a” Customers for Life” relationship.
Develop, maintain, and submit activities or progress and management reports as per published procedures.
Assist in the design and development of technical content explained in the statement of work.
Lead the delivery of technical architectural design, plans, and strategies to be delivered in engagement.
Perform as Lead Architect taking solution ownership and stimulating design to completion.
Assist in design inquiries as well as resolving design disagreements during construction efforts.
Creating and maintaining best practices for high-quality product engineering, developing best practices, and conducting architectural reviews.
Having awareness to stay abreast of upcoming technical trends and internal road maps, including monitoring of latest AI research trends
Ensured that technologies were updated with current, stable, and compliant architecture and applications that met enterprise standards.
Worked with stakeholders to drive scope, requirements, and the architecture of platform services.
Increased the effectiveness, reliability, and performance of container orchestration platforms (OpenShift/Pivotal/GKE/Anthos) by identifying and measuring key indicators, making changes to the production systems in an automated way and evaluating the result.
Worked closely with teams across the organization to spread knowledge and practices around Kubernetes.
Applied continuous attention to technical excellence and good design principles resulting in a scalable, reliable, performance and maintainable platform.
Implemented the Platform Infrastructure that allows development teams to deploy and run their services.
Performed installations and deployments of clusters across various Kubernetes platforms.
Managed and maintained clusters across Kubernetes platforms (monitoring, logging, alerting, and upgrades).
Developed and maintained automated processes and tools in support of Kubernetes across platforms.
Deployed Cloud Infrastructures in Microsoft Azure (AD), Google G-suit, and AWS Container.
Troubleshooted and configured core AWS platforms such as EC2, S3, and Route 53.
Implemented Okta Single Sign-On, Proxy Server, Security Awareness (KnowBe4) and Annual Security Audit.
Led and participated in technical discussions to aid system design, analysis, and troubleshooting.
Managed a continuous integration/continuous deployment methodology for our server-based technologies.
Participated in planning, implementation, and growth of infrastructure on Amazon Web Services.
Acted as subject matter expert on AWS and other cloud providers.
Provided daily monitoring, management, troubleshooting and issue resolution to systems and services hosted on the cloud and on-prem resources.
Led team for Installing, configuring, monitoring, and managing all network /data communications equipment.
Managed facilitated server build and network configurations, including migration to a virtual environment.
Supported Linux SUSE production systems running SAP B1, working with backup and recovery of SAP solutions (OS, Application, and DB).
Worked with SAP-specific infrastructure sizing, computing, storage, network, and security design.
Worked on SAP Installations, SAP OS/DB migrations, downtime optimization and data center migration.
Developed and implemented standards and processes for project management and quality management, in designing, architecting, and building Disaster Recovery solutions for SAP.
Worked on multiple projects concurrently while focusing on high-priority tasks.
Analyzed and re-mediated storage, network, and server performance issues.
Consistently met with customers to perform an in-depth client site review to gather, analyze and implement client business requirements.
Created a positive learning culture, developing junior team members, and helping to develop through effectively supervising, coaching, and mentoring.
Provided Microsoft Azure, Office365 and Skype for Business deployment, configuration, and management.
Assisted in the development of consulting service offerings as well as developing white papers and best practices.
Provided technical leadership to VMware consulting teams, which included project work at customer sites.
Input to the development of consulting service offerings as well as developing white papers and best practices.
Helped to document best practices in deploying VMware solutions.
Supported activities including proposal development.
Provided high-quality Level 3 support service focusing on Microsoft and Linux network services, IP routing, switching and firewalls (layer 1 through 7), LAN/ WAN architecture, Switch management and Server builds.
Followed protocols and standard operating procedures, and ensured solutions were tested to assure stability.
Inspired and managed 4 technicians while concurrently fielding high-volume support requirements.
Launched policies and procedures to improve response time and coach resources.
Proactively monitored systems to ensure stable operations with optimal performance.
Consistently worked with the team to identify and implement quality improvements resulting in reduced time to test and higher confidence in results through automation and tools.
Ensured work was reviewed, scheduled, tested, and implemented through a governance oversight process.
Monitored and tracked resource capacity to support assignments, tracking progress through all testing phases, and completed work within the budget.
Successfully implemented a new system for case and disease management and health promotions.
Provided ongoing direction, coaching, training, and development opportunities to staff members, enabling the ability to build new skills and increase engagement.
Established asset management practices and improved resource optimization by 23%.
Resolved problems, implemented, and maintained hardware and overall operation system.
Installed, configured, and managed network /data communications equipment.
Managed Software Insurance and troubleshot Windows
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