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Souad Benzada, EXECUTIVE PERSONAL ASSISTANT

Souad Benzada

EXECUTIVE PERSONAL ASSISTANT·Private Household Office I Doha

Qatar

Bachelor's degree, Italian

Work experience

Total years of experience: 14 years, 6 months

EXECUTIVE PERSONAL ASSISTANT

January 2023 - January 2026

Private Household Office I Doha

Doha, Qatar

January 2023 - January 2026

In this role, I provided high level confidential support to the principal & chairman,
services ranging from administrative and business to household affairs;
Managed the principals complex calendar (meetings, travel,
accommodation, etc.) office & Estate.
The admin section included writing and editing e-mails, drafting
memos/briefings, and preparing communications on the principals behalf.
360o personal assistant support by dealing with all correspondence and calls,
drafting letters, minute meetings, taking messages and other administrative tasks
as needs be.
Planned and managed key organisational events both locally and internationally.
Showcased flexibility in terms of round-a-clock availability while traveling abroad
for the principals business/private related matters.
Company industry:
Investment, Securities & Funds

VVIP CONCIERGE

October 2022 - December 2022

@AHMEDBIN ALI PALACE John Paul I Accor

Doha, Qatar

October 2022 - December 2022

Performed a wide range of concierge duties at the palace state lounge of
HH. Sheikh Tamim Bin Hamad Al Thani, and at Lusail Heritage state lounge,
varying from handling VVIP guests special requests during their official visits
(Reception, dinner, meetings, etc.).
Oversaw the administration of domestic services and performed special tasks at
the request of the royal court.
Company industry:
Events Management

EVENT & GUEST RELATIONS MANAGER

January 2020 - January 2022

Tecnu Piu’

Milan, Italy

January 2020 - January 2022

In this role, I executed an event meant to amplify the brand image premiere launch
in the furniture design market. from;
Researching and securing venues, planning and managing events calendar
(Catering, decorators, etc.), and negotiating quotes and agreements with vendors.
Monitoring timeframes and budgets, networking, and delivering on event brief
objectives.
Marketing and web content developing (Arabian concept I The Wandering Majlis
Collection).
Company industry:
Manufacturing

INTERPRETER & CULTURAL MEDIATOR

January 2019 - January 2020

International Organization for Migration (United Nations)

Athens, Greece

January 2019 - January 2020

Simultaneous interpretation and cultural mediation provision in favor of the beneficiaries
accommodated at IOM hotels.
Worked closely with a protection team consisting of social workers, asylum attorneys,
psychologists ans psychiatrists.
Accompanied beneficiaries to various appointments to assist with interpretation
(hospital, immigration and other relevant governmental divisions).
Company industry:
Non-profit Organization

INTERPRETER & CULTURAL MEDIATOR

January 2018 - January 2019

European Asylum Support Office (EASO) Leros & Lesvos Islands

Athens, Greece

January 2018 - January 2019

Simultaneous interpretation and cultural mediation provision in favor of the
beneficiaries accommodated at Leros and Lesvos camps.
Worked closely with a protection team consisting of social workers, asylum
attorneys, psychologists ans psychiatrists.
Company industry:
International Humanitarian Organization

EVENTS COORDINATOR

January 2017 - January 2018

IntroducingLeaders (UK) Ltd I World Economic Forum (WEF)

Davos, Switzerland

January 2017 - January 2018

My role consisted essentially of coordinating a triple events held consecutively during
the WEF;
• Arabian Nights Reception Gala, co-hosted by HH. Sheikh Salman Bin Khalifa Al
Khalifa in his capacity as honorary president of Bahrain Petroleum company (BAPCO).
• Tech Tuesday (Blockchain Pioneers)
• Porsche.
Company industry:
Events Management

INSIDE PARTNER BUSINESS MANAGER

January 2015 - January 2017

TP I Hewlett Packard (HP)

Athens, Greece

January 2015 - January 2017

Maintained existing and new portfolios (Resellers/distributors) in North African
markets (Algeria, Morocco & Tunisia) using designated software and procedural
duties for the delivery of quality client management and business productivity
purposes.
Managed silver/gold accounts, monitored competitor activity and formed plans
for increasing market share and better communicating channel activities.
Walked business partners through complex information in regards to newly
launched products, software transitions, promotions and configurations.
Company industry:
Telecommunications

SALES & MARKETING COORDINATOR

January 2012 - January 2014

McGraw-Hill Education (UK) Ltd

Dubai, United Arab Emirates

January 2012 - January 2014

In this role my responsibilities assembled conducting market analysis for
identifying potential markets in the GCC region (Ministry of education, schools,
institutes, etc.), tracking product line sales and cost, maintaining promotional
materials inventory, coordinating national and world-wide book fairs, maintaining
databases, and supports sales team by providing sales data, market trends,
forecasts, account analyses, and new product info.
Company industry:
Publishing

EXECUTIVE ASSISTANT & SENIOR OFFICE ADMINISTRATOR

January 2012 - October 2012

National Bank of Abu Dhabi - Investment Management

Dubai, United Arab Emirates

January 2012 - October 2012

Main responsibilities varied between strategic calendar management by
overseeing the CEOs high-stake schedule, balancing internal corporate meetings,
investor relations, and regulatory review sessions.
Coordinated quarterly board meetings, distributed financial materials, and
document precise meeting minutes.
Confidential communications screening (emails, memos, etc.), arranging complex
travel itineraries, and handling sensitive data and financial briefs.
Company industry:
Banking

CORPORATE CLIENT SUPPORT ASSOCIATE

January 2011 - January 2012

HSBC Bank

Algiers, Algeria

January 2011 - January 2012

Responsible for supporting clients by assisting Relationship Managers in all aspects
of commercial lending process, from collection of financial information to loans
closing, updating sales software with data input regarding new business
development calls, potential loan requests, client relationship updates and referred
potential to other relevant departments within HSBC Bank.
I ensured as well clients compliance to government regulations: banks policies and
procedures are well met prior to corporate accounts opening by working closely
with legal department.
Company industry:
Banking

GLOBAL TRANSACTION BANKING SALES ASSISTANT

January 2010 - January 2011

HSBC Bank

Algiers, Algeria

January 2010 - January 2011

My role focused on preparing analysis, agendas, content, materials and follow up
documentation as appropriate to assist trade team in exploring clients needs
during the course of sales process, monitored individual loan portfolio for credit
deterioration and documentation deficiencies and kept files updated with
relevant memorandums.
Provided corporate clients with financial counseling related to commercial
banking services by overseeing client relationships and portfolio credit quality.
Company industry:
Banking

Education

UNIVERSITY FOREIGN LANGUAGE INSTITUTE

June 2008

June 2008

Bachelor's degree, Italian

Algeria

SAAD DAHLEB UNIVERSITY

January 2004

January 2004

Bachelor's degree, English Language & Literature

Algeria

LEON L'AFRICAIN LANGUAGE SCHOOL

January 2000

January 2000

Bachelor's degree, Spanish Language

Algeria

Skills

BANKING
Intermediate
BANKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
TRANSLATIONS
Intermediate
TRANSLATIONS
Intermediate

Languages

English

Beginner

French

Beginner

Arabic

Beginner

Spanish

Beginner

Italian

Beginner

Greek

Beginner