Soud Suleiman , Consultant/Network Engineer

Soud Suleiman

Consultant/Network Engineer

self employed

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, BCOM Information Management
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Consultant/Network Engineer at self employed
  • Tanzania - Dar es Salaam
  • My current job since January 2019

Consultant on Projects undertaken and provide L3 support.

Senior Telecommunications Engineer at Etisalat
  • United Arab Emirates - Abu Dhabi
  • May 2015 to May 2017

Key Responsibilities
● Assigned at ETISALAT UAE in Device Development team under Devices and Smart Home Solution Section in servicing for Residential CPEs.
● As part of CPE Development Team ensured, that our CPE’s are ready for deployment and support Zero touch configuration, once device has been programmed to communicate to ACS server by utilizing TR-069 Prptpcp; and can self-provisioned .Handled and tested the device development for the Residential CPEs. Prepared & float tenders for the targeted devices in agreement with the project stake holders making sure all the requirements for the services to be addressed.
● Evaluation, clarification, negotiations and reviewing proposals submitted by the vendors & shortlisting of the qualified.
● Ensured all shortlisted products as proposed, demonstrates POC successfully
● Technical translation of business requirements from marketing for feasibility check & implementation.
● Search for appropriate device options that can meet the service requirements raised by the product development, marketing or another engineering team for any new service plan or enhancement of any existing service.
Highlights :
• Successfully Saved 40% on Wireless Aps that can support Easy roaming and are Enterprise ready.
• Successfully assisted in various initiatives for end users

Protocol & Configuration: TR0-69 Broadband /OSPF/ EIGRP/ RIP/ BGP/ IS-IS/ VTP/ STP / RSTP/ VLAN/ Private VLAN/ HSRP/ Vround RRP/ NAT/ Ether-channel/ ACL/ IPv4 / IPv6/ WLC/ Firewall/ Cisco Routers/ FirePro Routers/ Wireless AP/ L2 and L3 Switches/ ADSL Routers/ Fiber and Microwave/

MIS MANAGER at ZANZIBAR INVESTMENT PROMOTION AUTHORITY
  • Tanzania
  • June 2010 to February 2014

Key Responsibilities
● Installed intuitive product features such as cloud based HR system and Collaboration tools.
● Translated technical specifications into detailed product requirements.
● Reviewed logs for all networking devices for unresolved abnormalities.
● Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers, and firewalls.
● Documented all server and network abnormalities vents in detail.
● Upgraded and expanded network systems and components.
Highlights
• Installed and handed over Network of 5 servers and 100 workstaions


Servers & Security: Servers 2008 / 2012 Installation/ Configuration & Troubleshooting/ Software Installation and Troubleshooting/ Azure Server/ RAID/ LAN & Data Security/ Avast/ AVG/ Trend Micro/ Net Protector/ Norton and Quick Heal Antivirus Configuring and Maintain/ CPanel/ Group Policy/ Outlook/ and /BlackBerry Client/
Applications: Windows 7/ 8/ 10/ Ubuntu/ Mac OS/ Video Conferencing System/ User’s call management/ Remote Support/ Software License and Updates Management/ Wireshark/ Syslog/ Spiceworks
Archiving /Lan/Wan /Lan Backups/ Wiring System /Installation App/ Storage Area Network/
Networking Database /Oracle /

NETWORK ADMINISTRATOR at DOUBLETREE BY HILTON NUNGWI
  • Tanzania
  • November 2009 to February 2010

● Assigned for Preopening of hotel.
● Upgraded entire Hotel Wireless technology including Hardware and Software.
● Migrated Micros 9700 to the new Hilton Standard of Micros Symphony V 2.0 including complete Hardware refresh.
● Supported in the Refresh of PMS Server - OnQ Server .
● Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
● Diagnosed and troubleshoot UNIX and Windows processes, any glitches observed get solved as per agreed methods.
● Coordinated with systems partners to finalize designs and confirm requirements.
● Managed firewall, network monitoring, and server monitoring both on- and off-site.

NETWORK ADMINISTRATOR at ZAMANI ZANZIBAR KEMPINSKI
  • Tanzania
  • June 2008 to October 2009

● Monitored company-wide trouble ticket queues.
● Implemented and maintained firewalls, series switches and security appliances.
● software to improve performance and usability.
● Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and
● encryption.

CUSTOMER RELATIONS EXECUTIVE at DUBAI PROPERTIES
  • United Arab Emirates
  • November 2007 to June 2008

2007/11/1 - 2008/6/1 - DUBAI PROPERTIES CUSTOMER RELATIONS EXECUTIVE
• RESOLVING CLIENTS QUERIES, REQUESTS AND PROBLEMS OVER THE PHONE, FACE TO FACE, EMAIL.

Systems Administrator and troubleshooting vehicle measurements software at JABAL KILIMANJARO
  • United Arab Emirates - Sharjah
  • January 2007 to July 2007

2007/7/1 - 2007/11/1 JABAL KILIMANJARO (PART-TIME)
• Working as Systems Administrator and troubleshooting vehicle measurements software

Technical Liaison at CHINA TIMES CC
  • South Africa
  • December 2004 to October 2006

2004/12/1 - 2006/10/31 CHINA TIMES CC
Technical Liaison
• Work as a Technical Liaison for China Times CC on Linux and Oracle database, configuring VoIP switches, routers, & equipment

Assistant Marketing Manager at ZANTEL TELECOMMUNICATIONS
  • Tanzania
  • December 2003 to March 2004

2003/12/1 - 2004/3/1 ZANTEL TELECOMMUNICATIONS
Assistant Marketing Manager
• SWOT Analysis based on operating and necessity of upgrading new prepaid software.
• Probe new systems for features and design packages according to features and supply the demand as required.

Education

Bachelor's degree, BCOM Information Management
  • at OXFORD BROOKS UNIVERSITY
  • December 2005

BCOM Information Management (OXFORD BROOKS UNIVERSITY) 1. ECONOMICS 1A&B 2. INFORMATION TECHNOLOGY 2A 3. COMPUTER HARDWARE 4. SYSTEM SOFTWARE 5. FINANCIAL ACCOUNTING 1A&B 6. INTRODUCTION TO INFORMATION SYSTEMS 7. PROJECT MANAGEMENT & Ms PROJECT 2000 8. STATISTICS 9. PRACTICAL NETWORKING 1 10. DATABASE SYSTEM AND STRUCTURES 11. PRACTICAL NETWORKING 2 12. BUSINESS MANAGEMNT 1A 13. INTERNET/INTRANET/EXTRANET DESIGN 14. DATABASE MANAGEMENT 15. HTML 16. MARKETING AND MANAGEMENT INFORMATION SYSTEMS AND DECISION SUPPORT SYSTEMS 17. SYSTEM DESIGN AND IMPLEMENTATION 18. ADVANCED COMPUTER HARDWARE 19. VISUAL BASIC & JAVA 20. SECURITY AND ETHICS IN INFORMATION SYSTEMS 21. SYSTEM FOR STARTEGIC ADVANTAGE 22. BUSINESS MANAGEMNT 3C 23. BUSINESS COMMUNICATION [NON DEGREE PURPOSE] 24. MARKETING 1A [NDP] 25. BUSINESS LAW [NDP] 26. UPGRADING AND REPAIRING PC [NDP]

High school or equivalent, o level
  • at Pretoria Boys High School
  • January 1998

1998 Pretoria Boys High School, Gauteng-South-Africa Senior Certificate

Specialties & Skills

Service Providers
TRAINING
IT Support
Telecommunication
Networking and Firewall systems
• Hardware (DELL, HP servers; Storages; PC and Laptops
Applications: Windows 7/ 8/ 10/ Ubuntu/ Mac OS/ Video Conferencing System/ User’s call management/
dhcp,lan,wan
Windows server
network administrator network engineer
bgp mpls eigrp
active directory exchange server
Windows Server OS WIN7, WIN10, 2008R2, 2012R2, 2016 (AD, GPO, DNS, DHCP, IIS); • Networking and Fir
system maintenance
marketing
windows network administration
system administration
systems management
computer hardware troubleshooting
operating systems

Languages

English
Expert

Training and Certifications

Training for CCIE Enterprise Infrastructure (Certificate)
Date Attended:
May 2022
Valid Until:
May 2022
CCIE SP CSCO12331855(written) (Certificate)
Date Attended:
November 2013
Valid Until:
January 2014

Hobbies

  • Reading,watching movies, learning new tech