Senior Manager - Training and development
CAE -Canada
مجموع سنوات الخبرة :27 years, 9 أشهر
• Lead the design, development and implementation of Gulfstream G650 pilot training program
• Managed the design, development and implementation of all project related deliverables
• Designed Pilot training pre-study APP
• Worked closely with SMEs to define training strategy and restructured ILT content
• Managed resources including SMEs, graphic designers and courseware developers
• Planned and scheduled timeline, assessed project issues and mitigated risks
• Updated Key Stakeholders and presented status reports to Executive Team
• Design developed and implemented Instructor Lead ERP training material
• Developed and delivered Train the Trainer training sessions
• Developed training strategy and Managed training work plan
• Worked closely with SMEs and Functional Owners to identify training requirements
• Created course templates and course curricula
• Created post go live training support plan
Training Consultant - Project manager 2013 - present
Covidien Canada, VSL, Qc.
• Design developed and implemented Instructor Lead ERP training material
• Developed and delivered Train the Trainer training sessions
• Developed training strategy and Managed training work plan
• Worked closely with SMEs and Functional Owners to identify training requirements
• Created course templates and course curricula
• Created post go live training support plan
Training Consultant / Learning officer - Project manager 2013
Terranova Training Canada, Laval, Qc.
• Managed and coordinated multiple compliance training projects, project teams and resources
• Lead eLearning projects from inception to closure
• Managed clients and clients expectations throughout project life cycle
• Conducted needs / audience analysis; defined learning objectives
• Created storyboards, scenarios and scripts; determined instructional strategies and media elements
• Quality controlled end products to ensure consistency and effectiveness of teaching material.
• Designed developed and delivered classroom as well as web based training sessions to streamline users’ transition to a new communication environment
• Hosted daily Post-training Q/A sessions to ensure proper knowledge transfer
• Oversaw the migration from Lotus Notes to Outlook 2010
• Ensured that communication, tracking, scheduling and training were provided internally and globally.
• Provided various administrative support to project manager
• Conducted needs analysis of SLA adult learners
• Formatively evaluated the pedagogical effectiveness of FSL and ESL training modules
• Redefined learning objectives, aligned with learning activities and assessments
• Designed evaluation tools and instruments
• Converted DVD based training to interactive online web based training
• Conducted quality assurance testing on all LRDG training material
• Liaised with graphic designers and developer to design and implement interactive learning activities
• Assisted in the design and evaluation of company’s LCMS
Training Consultant / Migration Coordinator 2012 -2013
McKesson Canada, Montreal, Qc
• Designed developed and delivered classroom as well as web based training sessions to streamline users' transition to a new communication environment
• Hosted daily Post-training Q/A sessions to ensure proper knowledge transfer
• Oversaw the migration from Lotus Notes to Outlook 2010
• Ensured that communication, tracking, scheduling and training were provided internally and globally.
• Provided various administrative support to project manager
Business Analyst / Project manager 2011- 2012
Language Research Development Group, Montreal, Qc
• Conducted needs analysis of SLA adult learners
• Formatively evaluated the pedagogical effectiveness of FSL and ESL training modules
• Redefined learning objectives, aligned with learning activities and assessments
• Designed evaluation tools and instruments
• Converted DVD based training to interactive online web based training
• Conducted quality assurance testing on all LRDG training material
• Liaised with graphic designers and developer to design and implement interactive learning activities
• Assisted in the design and evaluation of company's LCMS
Business Analyst - IT 2008-2009
Technology Evaluation Centers, Montreal Qc.
• Conducted training needs analysis of clients.
• Worked with SMEs and technical team to Identify best fit technologies of client's business needs.
• Planed, organized and delivered onsite as well as WebEx training presentations.
• Conducted complete sales cycles including RFQs, RFIs and contract negotiations.
IT TRAINING
• Identified and prioritized organizational learning and skill development needs.
• Evaluated training and learning, assessed competencies, recommended training interventions
• Designed, developed and delivered instructor-led training program (ERP, Photoshop, Illustrator)
• Developed non instructional interventions, including motivation and training support material
GRAPHIC DESIGN ¬¬¬¬
• Produced all print material including catalogues, advertisements, flyers, posters, stationery and logos
• Designed, developed and produced marketing and promotional material
• Represented company at trade shows; delivered relevant presentations
MANAGEMENT
• Directed day-to-day operations, including payables, receivables and cost control
• Observed and evaluated workers´ performance; developed necessary interventions
• Worked closely with and motivated sales team to meet sales objectives
Training manager / Instructional Designer 1995-2008
MSK Technologies Inc. Montreal, Qc
IT Training
• Identified and prioritized organizational learning and skill development needs.
• Evaluated training and learning, assessed competencies, recommended training interventions
• Designed, developed and delivered instructor-led training program (ERP, Photoshop, Illustrator)
• Developed non instructional interventions, including motivation and training support material
Graphic Design
• Produced all print material including catalogues, advertisements, flyers, posters, stationery and logos
• Designed, developed and produced marketing and promotional material
• Represented company at trade shows; delivered relevant presentations
Management
• Directed day-to-day operations, including payables, receivables and cost control
• Observed and evaluated workers' performance; developed necessary interventions
• Worked closely with and motivated sales team to meet sales objectives
Project Management Certificate McGill University, Montreal, Qc. 2009