Delivery Head / Program Director
Wipro Technology
Total years of experience :29 years, 9 Months
Head Risk - as Risk Officer / Program Director
Reporting to Chief Risk Officer / CRO- SVP
Head Risk - Cyber Risk & Security
Head ERM PMO team
Review and approve all business proposals - Renewal & Old
Mitigation plan for Unlimited liability clauses - Projects / Accounts
Review on Contractual Self-Assessment - various liability clauses in contract
Managed large program on GDPR & Data Protection activities
GDPR advisory to Various clients, are in UK & EUROPE
Responsibilities include providing leadership on the Cyber Security Risks and mitigation plan
Major responsibly on Customer & External audits success - ISO27K/SOC/PCIDSS/HIPPA
Completion of Internal Audits on 80% of Various accounts, all large accounts should be covered at least once in a year
Head responsibilities on internal audits projection / coverage on the financial year
Closing NCs within 60 days’ time to max
Complying with the latest regulations and compliance requirements
Identifying Risk of information security technologies and mitigation plan
Identifying Risk of Delivery and mitigation plan
Identifying functional Risk of the organization
Communicating with key stakeholders about Risks associated in the Organization
Performing IT security risk assessments and reporting on ways to minimize threats
Monitoring security vulnerabilities and hacking threats in network and host systems
Tracking latest IT security innovations and keeping abreast of the latest cybersecurity technologies
Conduct assessment on business continuity plans to ensure service is continuous when a change program is introduced or a security breach occurs or in the event that the disaster recovery plan needs to be triggered
Communicating with key stakeholders about IT security threats
Implementing an effective process for the reporting of security incidents
Overseeing the investigation of reported security breaches - DLP & SIR
Developing strategies to handle security incidents and trigger investigations
Championing and educating the organization about the latest security strategies and technologies
Managing the daily operation and implementation of the IT security strategy
Conducting a continuous assessment of current IT security practices and systems and identifying areas for improvement
Running security audits and risk assessments
Delivering new security technology approaches and implementing next-generation solutions
Ensuring compliance and governance are met
Driving change projects and building new IT capabilities
Protecting the intellectual property of the organization at all times
Devising strategies and implementing IT solutions to minimize the risk of cyber-attacks
Reviewing, analyzing and delivering data information
Communicating programs and strategy to a range of stakeholders
Managing the IT Risk budget and communicating this with the appropriate parties
Being an active member of the senior management team
Various reporting and meeting on Annual Report, SteerCom & other Governance
Most Recent Assignment: National Commercial Bank (NCB) in KSA as IT Program Manager and accountable of 42 Million USD budget on IT Strategic Programs Nov’10 - 31st Dec’12).
Owned the complete delivery of multiple large IT programs and specified business critical projects. Held responsibility for managing SAP (IT Service Availability Strategic Program) to meet NCB future five year’s business expectation. Implemented program framework in conjunction with the PMI project management methodology, including structured Governance, process, status reporting and metrics. It consists of NGN & NOC business crucial programs. One of the major projects is IPVPN technology implementation for all 303 branches, 15 corporate sites, located in different cities in world. These are commercial initiatives to reduce operational cost on long term prospects.
Delivery Manager (Sr. IT Infrastructure Services Manager). Managed World Bank-IFC IT infrastructure, application and system integration support across 114 countries World Bank business .Led other major IT projects roll out for World Bank. Reported to Delivery Head (SVP).
Managed Service Delivery responsibility of World Bank (offshore & onsite engagement model). The scope were IT Infrastructure & Apps support which includes Data Canter Operation, Service desk establishment, NOC, IMS, LAN/WAN, Firewall & Security, System Integration, Data Warehousing, Middleware & Applications, Windows & VMWARE, Storage, Process roll out, Messaging (Notes, Idocs etc), documentum, Server Virtualization & cloud computing solution
Regional Service Delivery Manager. Designation: Regional Service Delivery Manager. Managed 500 plus resource including 16 PMs / SDMs, who were assigned on IT service delivery & various IT projects. Reported to Vice president (ITD Country Manager) of IBM. Managed Service Delivery on 18 M USD budget.
The Key responsibilities were included:
RSDM role had active responsibilities on Service delivery, technical solutions review, approval of SOWs, Delivery Assessment approval of upcoming solutions and new business to IBM (South & West part of India locations) i.e. Cost Case, Quality assurance, Transition, Hiring manager role of PMs / Service Delivery managers and other additional roles for IBM growth.
Led Data Services Operation and Service Delivery of multiple Accenture locations (multiple overseas clients) and executed IT Infrastructure projects for internal & external clients (Contract & Regular employment consecutively). Managed support shared services & overseas client IT Infrastructure projects management, IMS, System Integration, Data Warehousing etc. It includes day to day production support and managing audits, BCM activities, process roll out(BS 7799, BS 15000, COPC, ISO 20000, ISO 27001), new technology implementation, Technology refresh and roll out globally, Financial assessment etc. for internal & external projects/clients.
The Key responsibilities are included:
Pfizer Inc. IT Infrastructure project transition and ODC setup (Assignment in New York)
Managed project financials including Capex, Opex, and Budgeting, benefits realization etc.
Managed 53 project resources.
Managed the IT Support Operations for the entire Business Unit.
Handled the service delivery of the IT Infrastructure Management/Operations
Several times appreciated by Secretary General of the Organisation, because of utilized the best technology, resources etc. and reduced operational cost along with high performance delivered.
Computer Applications