شهزاد Qayyum

o Desktop System Setup/Installation/Support.
o IT/Network Setup/Installation/Support.
o Remote IT/Desktop support to the clients.
o Support platform for Win 7, 8, Servers 2003, 2008
o Coordinating with other contractors for cabling and other setup.
o Meeting and coordinating with clients for setup/up gradation of IT setup.

IT Support ( Network ), IT Installation, configuration, Maintenance and Troubleshooting .
Q System Installation, Configuration, Maintenance and Troubleshooting

Inspection of the contractors work for FTTH/FTTX GPON ( Structure cabling + Provision) project.
Survey of the buildings for installation of FTTH network (Block wiring, structured cabling).
Migration VOIP, ADSL, Fax, IP TV, HDTV, PABX Lines, Leased Lines, Dual play service, Triple play service to the GPON.
Worked in integrated services operations Officer in ISO department where I am operating this FTTH through different software like NMS (Network Management System), PMS (Provisioning Management System) and CBCM (Customer Billing and Customer Management).
Able to create and configure different type of FDH, Splitter and ONT/ONU in PMS and NMS software-s.
Monitoring and sending reports of different major and critical alarms.
Able to diagnose different types of problem that occur during migration.
Clearing different types of rejections manually and through automation.
Able to migrate old copper line to FTTH GPON on customer side.
Compliant attended on site and remotely for FTTH GPON for VOIP, ADSL, IPTV, PABX and FAX, IAD, RGW.
Currently working as Fault Controller for Dubai region (FTTH GPON) by using different technologies and databases.

Good troubleshooting skills for the Network (LAN/WAN).
Network Planning/Design and management (LAN).
Domain Envoiment.
Hardware support/Troubleshooting.
Win server 2003/2008 domain environment.
Red Hat Linux Server.
Managing FTP server.
Management of ISA 2006 server.
Assisting Director IT & MI.
IT store Controller.

Designing and implementing the network projects.

Computer/Printer and other IT related issues solving.
Data typing.
Preparing Medical Report.