شهزاد Qayyum, IT Technician

شهزاد Qayyum

IT Technician

Star Services

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها,
الخبرة
18 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 5 أشهر

IT Technician في Star Services
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2013

o Desktop System Setup/Installation/Support.
o IT/Network Setup/Installation/Support.
o Remote IT/Desktop support to the clients.
o Support platform for Win 7, 8, Servers 2003, 2008
o Coordinating with other contractors for cabling and other setup.
o Meeting and coordinating with clients for setup/up gradation of IT setup.

IT Technicain في jacky''s electronics
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2011 إلى أغسطس 2012

IT Support ( Network ), IT Installation, configuration, Maintenance and Troubleshooting .
Q System Installation, Configuration, Maintenance and Troubleshooting

Customer Service Technician في Etisalat (outsource)
  • الإمارات العربية المتحدة - دبي
  • يونيو 2009 إلى أغسطس 2011

Inspection of the contractors work for FTTH/FTTX GPON ( Structure cabling + Provision) project.
Survey of the buildings for installation of FTTH network (Block wiring, structured cabling).
Migration VOIP, ADSL, Fax, IP TV, HDTV, PABX Lines, Leased Lines, Dual play service, Triple play service to the GPON.
Worked in integrated services operations Officer in ISO department where I am operating this FTTH through different software like NMS (Network Management System), PMS (Provisioning Management System) and CBCM (Customer Billing and Customer Management).
Able to create and configure different type of FDH, Splitter and ONT/ONU in PMS and NMS software-s.
Monitoring and sending reports of different major and critical alarms.
Able to diagnose different types of problem that occur during migration.
Clearing different types of rejections manually and through automation.
Able to migrate old copper line to FTTH GPON on customer side.
Compliant attended on site and remotely for FTTH GPON for VOIP, ADSL, IPTV, PABX and FAX, IAD, RGW.
Currently working as Fault Controller for Dubai region (FTTH GPON) by using different technologies and databases.

Assistant Network Administrator في Peshawar Medical College
  • باكستان - بيشاور
  • يناير 2006 إلى مايو 2008

Good troubleshooting skills for the Network (LAN/WAN).
Network Planning/Design and management (LAN).
Domain Envoiment.
Hardware support/Troubleshooting.
Win server 2003/2008 domain environment.
Red Hat Linux Server.
Managing FTP server.
Management of ISA 2006 server.
Assisting Director IT & MI.
IT store Controller.

System Engineer في MASS Communication
  • باكستان - بيشاور
  • يناير 2005 إلى ديسمبر 2006

Designing and implementing the network projects.

Computer Operator في HELPP ( NGO )
  • باكستان - بيشاور
  • يناير 2003 إلى يناير 2004

Computer/Printer and other IT related issues solving.
Data typing.
Preparing Medical Report.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • في Board of Intermediate and Secondary Education Peshawar
  • يونيو 2001

Arts and Humanities

دبلوم, Science
  • في BISE
  • مايو 1996

Specialties & Skills

Fiber Optics
Coordination
Triple Play
Network Operations
Coordination
Customer Support
IT Support

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس
الهندية
متمرّس
الباشتو
متمرّس

التدريب و الشهادات

CCNA (الشهادة)
تاريخ الدورة:
February 2005
صالحة لغاية:
June 2005
CIT (الشهادة)
تاريخ الدورة:
October 2000
صالحة لغاية:
October 2001
A+ (الشهادة)
تاريخ الدورة:
March 2004
صالحة لغاية:
April 2004
MCSE (الشهادة)
تاريخ الدورة:
January 2003
صالحة لغاية:
July 2003
Optical Fiber Technology (الشهادة)
تاريخ الدورة:
July 2002
صالحة لغاية:
October 2002
Linux (الشهادة)
تاريخ الدورة:
April 2004
صالحة لغاية:
August 2004