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Sravan Gurram, Guest Service Associate – Housekeeping

Sravan Gurram

Guest Service Associate – Housekeeping·Fairfield by Marriott

Qatar

Diploma, diploma

Work experience

Total years of experience: 2 years, 9 months

Guest Service Associate – Housekeeping

June 2023 - August 2025

Fairfield by Marriott

Visakhapatnam, India

June 2023 - August 2025

• Deep Sanitation expertise, time management, and safety compliance
• Data Sheet (MSDS), and inventory system (MS OFFICE)
• Performed room cleaning and upkeep duties per standard operating procedures.
• Ensured 100% compliance with safety, maintenance, and hygiene protocols.
• Coordinated with floor managers for inventory and task allocation.
• Provided prompt and courteous responses to guest requests and feedback.
• Maintained high service quality for VIP guests and common areas.

Company industry:
Hospitality & Accomodation

Industrial Trainee – Housekeeping & F&B Services

October 2022 - March 2023

Green Park Hotel

Visakhapatnam, India

October 2022 - March 2023

• Underwent hands-on training in housekeeping and food & beverage services.
• Assisted in daily hotel operations, guest room cleaning, and event setups.
• Developed understanding of hotel workflows and guest interaction etiquette.

Company industry:
Hospitality & Accomodation

Education

Priya Institute of Hotel Management

January 2023

January 2023

Diploma, diploma

India

GPA (percentage): 75%

GPA (percentage): 75%

Riverside School

January 2020

January 2020

High school or equivalent, ssc

India

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Clean Rooms

Expert

Housekeeping

Expert

Opera

Intermediate

Hospitality

Expert

Cleaning

Expert

Teamwork

Expert

Guest Service

Expert

CLEANLINESS

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATASHEETS

Intermediate

DETAIL ORIENTED

Intermediate

MATERIAL HANDLING

Intermediate

MATERIAL SAFETY DATA SHEET

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

STRONG WORK ETHIC

Intermediate

Languages

Telugu

Native Speaker

Hindi

Expert

English

Expert

Hobbies and interests

Travelling
Watching Movies,
Listening to Music,
Cooking,