Consultant Business & System
Qatari Industrial Equipment
Total years of experience :19 years, 9 Months
Responsible for Documentation and System readiness towards Organizational ISO 9001:2008 Objective, Internal Audits and Implementing IT Systems
Deliverables
Interact with the CEO & define the scope and Extent of the QMS
Maintain the Quality Manual, HSE Manual, Quality System Procedures, Work Instructions & Forms
Maintain Organograms and Quality Objectives & Job Descriptions for all personnel
Implement changes in system and conducted internal audits to ensure system compliance
Train Employees & support the Management Representative on the Maintenance activities of the QMS
Identify continuous improvement projects in QMS, Production and Laundry Operations
Interact with certifying bodies on ISO 9001:2008 certification programmes for the organization.
Got all divisions of the Organization Certified in March 2015
Change requests Implementation in current CRM and ERP system
Capture IT needs and requirements, Identify Tech partners & Evaluate ERP, CRM products for System upgrades.
Trained the Management Representative on the mainatnence activities of the QMS
Kick started continuous improvement projects for QMS, Production and Laundry Operations
Interacted with certifying bodies on ISO 9001:2008 certification programme for the organization.
Got all divisions of the Organization Certified in March 2015
CRM Implementation and ERP Enhancements
“Responsible for managing the product throughout the product life-cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with senior managers to deliver winning products”
Tasks
Exemplarily leading a team of 20 members working on several projects at a level of excellence
Instrumental in fixing project’s scope as per client requirement, balancing effective resources distribution and managing through the lifecycle from initiation to deployment into Production
Maintained most favorable professional relationships with customers across multiple business areas and suppliers to deliver projects successfully
Maintained uncompromising focus on consistency and compliance to Quality standards, processes and strategies to ensure projects are individually defined, planned and delivered to respective goals & objectives
With Senior Management drove significant effort into project proposals, bids-contracts, estimates and schedules development
Strategically maintained a reasonable balance in resource allocations combined with controlling tasks assigned to them to emphasize on timeliness and quality of deliverables
Achievements
Initiated and designed the 360° Professional Competency Assessment System for annual employee appraisal which reduced the recruitment time
Formulated BS7799-1 (ISO 27001) Information Security Manual and Organizational Process Manual which brought about improvement in the company’s information security system
Created various organizational Power Point presentation for various business development initiatives
Implemented CMML3 & in the 2010 and Introduced Organizational Newsletter in 2013
Enhanced the Process Improvements by conducting various Internal Audits and Online surveys
Create ISO 9001:2000 Documentation
Manage a Team of 5 Developers to deliver internal projects
Work with CEO on all Organizational Website initiatives
Develop and update content for Organizational Website
Prepare case studies, whitepapers & presentations for Organizational Business Development
Completed B.E ( Hons) in Chemical Engineering from BITS-Pilani., Passed all exams in one attempt, Did 2 internship one in Neyveli Lignite Corporation & Other in National Council for applied economic research.