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Sreeparna Das Mitra, Social Studies Teacher

Sreeparna Das Mitra

Social Studies Teacher·Chrysalis High School

India

Bachelor's degree, English and Social Studies

Work experience

Total years of experience: 19 years, 9 months

Social Studies Teacher

June 2017 - Present

Chrysalis High School

Bengaluru, India

June 2017 - Present

Grade 6 and Grade 7 - Social Studies Teacher ( History, Geography, Civics). Conducting exams, preparing sample questions for mock tests, conducts activities and model making, etc

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Grade 1 Class Teacher

November 2016 - May 2017

Trio World School

Bengaluru, India

November 2016 - May 2017

Teaching academic subjects for Grade 1

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Team Lead

June 2012 - December 2015

First Advantage Offshore Services

Bengaluru, India

June 2012 - December 2015

• Handling a background verification team and work management. Reporting to Senior Manager.

• Takes care of various strategic reporting and providing real time solutions to the clients/business.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Verification Executive

October 2010 - July 2011

First Advantage Offshore Services Pvt Ltd

Bengaluru, India

October 2010 - July 2011

1. • Verifying documents like academic and employment details provided by candidate to Clients (companies) in order to apply for a job in India or overseas.
2. • Daily communication with clients via email in order to keep both candidate and clients aware of the progress. Scanning different official documents online and providing both candidate and clients the right kind of judgment for selection.

Company industry:
Human Resources Outsourcing
Job role:
Support Services

Senior Specialist

October 2006 - March 2010

Ernst & Young India Pvt Ltd

Bengaluru, India

October 2006 - March 2010

1. • Providing technical support to EY Portals via e-mail, chat and phone (inbound)
2. • Resolving tax-technical issues of clients and internal users of EY
3. • Handling process related updates and doing research work/projects
4. • Handling team responsibilities as shift supervisor
5. • Maintaining quality of the process by reviewing work on individual and team basis and providing feedback

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Tech Support Executive

September 2005 - September 2006

Scicom India (Nokia)

Bengaluru, India

September 2005 - September 2006

1. • Providing technical support (voice - inbound) for Nokia handsets
2. • Providing legal updates on the cases lodged with company, workshop or any legal entity

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Tech Support Executive

June 2004 - July 2005

HTMT Ltd

Bengaluru, India

June 2004 - July 2005

• Providing technical support (voice - inbound) for AOL broadband / routers

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Bangalore University

November 2017

November 2017

Bachelor's degree, English and Social Studies

India

GPA (percentage): 70%

GPA (percentage): 70%

BACHELOR OF EDUCATION Reva Institute, Bangalore University, and Indian Education Academy 2017 Specialization in Social Studies and English

Symbiosis Institute of Management

July 2011

July 2011

Higher diploma, Post Grad Diploma in Human Resource Management

India

GPA (percentage): 68%

GPA (percentage): 68%

It is equivalent to Master's Degree and is considered as MBA. However it was completed on a semi class online basis where weekly one class was held and rest was studied through online
View attachment

Jadavpur University

April 2001

April 2001

Bachelor's degree, Bachelor of Science with composite Management

India

GPA (percentage): 59%

GPA (percentage): 59%

It is a combined course of Arts and Science based subjects like studied Physics, Chemistry, Biology, Human Resource, Human Development, Psychology
View attachment

St. John’s Diocesan Girls’ H.S. School

March 1998

March 1998

High school or equivalent, General

India

GPA (percentage): 58%

GPA (percentage): 58%

It is 10+2 which is High School Boards Examination and includes all arts based subject like Philosophy, History, English, Social Science, etc
View attachment

Skills

Education
Expert
Education
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Feedback
Expert
Feedback
Expert
Handsets
Expert
Handsets
Expert
MS Office Package
Expert
MS Office Package
Expert
Education
Expert
Education
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Feedback
Expert
Feedback
Expert
Handsets
Expert
Handsets
Expert

Languages

English
Expert
Bengali
Expert
Hindi
Expert

Training and Certifications

Certifications

Training
• Certified ‘Customer Service Excellence Course’ by America Online
Next, Bangalore.
Jan 2006
Business English and Etiquette
British Council, Bangalore (certified by University of Cambridge)
Apr 2008