junior engineer
HCL TECHNOLOGIES
Total years of experience :9 years, 10 Months
Worked as a Technical support officer for British telecom process
Responsible for handling the British clients with technical difficulty with the service provided from British Telecom
Have been a Start Employee (Top 20 among the 600) with the company and achieving the award for all the 4 quarters while working in production
Responsible for handling the tools with the tactical management crew (TMC) for troubleshooting the issue brought forward by the end user
Well trained in team management and support
2011-14 CMS College of Science & Commerce, Coimbatore 60% BCA
2011 Kendriya Vidhyalaya School, Easthill, Kozhikode 63% Class XII
2009 Kendriya Vidhyalaya School, Easthill, Kozhikode 70% Class X