كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
سريكانث BODDULA, Guest Service Agent

سريكانث BODDULA

Guest Service Agent·Dubai World Trade Centre

الإمارات العربية المتحدة

بكالوريوس, Front office, F & B service, House keeping

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 2 أشهر

Guest Service Agent

يناير 2014 - حتى الآن

Dubai World Trade Centre

دبي، الإمارات العربية المتحدة

يناير 2014 - حتى الآن

•Deliver excellent customer service, at all times.
•Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
•Administer all reservations, cancellations and no-shows, in line with company policy.
•Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
•Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
•Conduct regular security checks throughout the day and report any security issues to line manager.
•Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
•Provide reports, as required, for housekeepers and management.
•Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.
•Maintain personal knowledge by completing in-house training and workbooks.
•Be involved and contribute at team meetings.
•Carry out instructions given by the management team and head office
•Serve as the main point of contact for all guests and needs, including answering calls.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Team leader

نوفمبر 2011 - نوفمبر 2013

Cafe ceramique

دبي، الإمارات العربية المتحدة

نوفمبر 2011 - نوفمبر 2013

Always maintain the grooming and hygiene standards.
Brief the staff and assigned duties, check feedback on operations of the previous day.
Managing discipline of staff to give the professional service to guest.
Encourage and motivate staff and be a part of them in our success.
Prepare the staff schedule according to the business demand of the week.
Cost-control is very important thing to increase profit.
Prepare the daily sales report and send to superiors and accounts department.
Always think positive and work as a team.
Work in all departments according to the situation, waiter, barista, cashier, team leader, shift in-charge.
Check target of the month and prepare the things to do to reach targets.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Guest Service Supervisor

يناير 2010 - أغسطس 2011

Comfort Inn city park

حيدر اباد، الهند

يناير 2010 - أغسطس 2011

•Handling Check-in and Check-out.
•Making prior arrangements towards the group arrivals & VIP Guest movements.
•Maintaining performance standards & achievable targets.
•Working as Night Manager.
•Handling Night Audit & reports.
•Print and distribute reports per unit requirement.
•Assisting Concierge & Bell Stand operations. Generates, within existing account assignment opportunities for additional services or solutions and cross selling on the different products that we sell.
•Maintains and builds collaborative client relationships.
•Seeks for opportunities to offer innovative solutions.
•Generates opportunities for revenue growth within existing accounts in consistence with the strategic account initiatives.
•Insures compliance and prompt follow up and response to client’s inquiries.
•Establishes communications with internal and external customers as necessary.
•Prepares quotations and proposals according to sales visits.
•Prepares sales report.
•Assess market segmentation.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Osmania university

يونيو 2008

يونيو 2008

بكالوريوس، Front office, F & B service, House keeping

الهند

المعدل التراكمي (نسبة مئوية): 65%

المعدل التراكمي (نسبة مئوية): 65%

Completed bachelors of hotel management in Osmania university with 65 %, Its a 3 years graduation program, Major subjects are front office, house keeping , f& b service and production.

Skills

Hotel Management
Expert
Hotel Management
Expert
Catering
Expert
Catering
Expert
MIS
Expert
MIS
Expert
Performance Standards
Expert
Performance Standards
Expert
Receiving
Expert
Receiving
Expert
dca
Beginner
dca
Beginner
Hotel Management
Expert
Hotel Management
Expert
Catering
Expert
Catering
Expert
MIS
Expert
MIS
Expert
Performance Standards
Expert
Performance Standards
Expert
Receiving
Expert
Receiving
Expert

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
التاغالوغية
متمرّس
الأوردو
متمرّس

التدريب و الشهادات

التدريب
Customer Service Professionals
Dubai World Trade Centre
Aug 2014
Fire Warden
Dubai World Trade Centre
Jul 2017