Business Analyst
VeriPark
Total years of experience :10 years, 5 Months
A key member of the Product Team with subject matter expertise on CRM systems of Retail Banking Sector. Demo and Presentation to stakeholders. Preparing Demo Scripts, User manuals, training manuals, Functional Requirement Documents.
Experience with different measures of product discovery and Usability testing.
Natural consensus-builder and collaborative decision-making style across partners, commercial, design & engineering teams
o Key member of Product Management Group and Engineering group working as the Functional Analyst for OFSAA Financial Crime and Compliance Suite of Products (FCCM).
o Key resource in planning and designing the FCCM Analytics product.
o Review of existing analytic reports with clients to understand how the reports are being used and to analyse the scope for enhancements.
o Understand client demands and look for trends and regulatory changes which will require an enhancement or change to the existing functionality for FCCM products.
o Review roadmap and backlog product features with key members and prioritize the work for each release.
o Internal communication with the Development and QA teams to explain the requirements and to ensure that the required functionality is delivered.
o Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
o Expertise working in agile methodology of software development.
o Expertise in OFSAA products Anti Money Laundering (AML), Enterprise Case Management (ECM), Know Your Customer (KYC), FATCA, Fraud, Regulatory Reporting, etc.
o Gap analysis and Business Process Re-engineering for Materials Management division reduced wastage of time by 28%.
o Responsible for understanding the requirements directly from client and presenting multiple solution designs
o Coordination between implementation partner and user departments in the Company.
o Single Point of Contact in charge of maintaining Quality Control, Process Control and also looking after the Service Level Agreements.
o Analyze User/ Functional Requirements and then validate and verify requirements
o Liaison between client and technical group using strong communication skills to elicit, document analyze and validate business processes, systems and solution requirements.
o Managing Network devices, LAN/WAN devices, Telecom operations, Quality maintenance and reporting for the retail client Supervalu, USA.
o Implemented innovative systems for data collection, storage and management of customer orders which improved productivity by 30%.
o Explore frameworks for diagonising improving and designing effecctive processing systems. o Identifying strategies for improving throughput, shortening flow time, reducing variability and improving quality. o Equipped to alleviate bottlenecks, design effective systems and use the right metrics to operate a world class organization. o In depth study about supply chain, logistics, Process improvements, Material management, 3PL process etc.
o Electronics & Communication Engineering deals with the electronic devices, circuits, communication equipment like transmitter, receiver, integrated circuits (IC). o Dealt with basic electronics, analog and digital transmission & reception of data, voice and video, microprocessors, satellite communication, microwave engineering, antennae and wave progression. o Equipped in work involving analysis, systems implementation, operation, production, and maintenance of the various applications in the field of Electronics and Communications Engineering.