Ronza Wazni, Guest Experience Leader Manager

Ronza Wazni

Guest Experience Leader Manager

McDonalds

Location
Lebanon - Beirut
Education
Master's degree, Master's Degree In Corporate Communications.
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

Guest Experience Leader Manager at McDonalds
  • United Arab Emirates
  • January 2019 to January 2023

• Maintain and build relationships with 100+ customers providing them with exceptional services which translated to exceeding sales goals.
• Managing a team of 8 hostesses to achieve several tasks.
• Expertly handling guest concerns and know when it is appropriate to bring an issue to management.
• Assist in event coordination ensure our guests have an enjoyable experience.
• Attempt to achieve specific targets each month by competing with other branches to stay A listed.

Education

Master's degree, Master's Degree In Corporate Communications.
  • at Lebanese University
  • January 2024

Specialties & Skills

Communications
problem solving skills
Hospitality
Customer Service
Event Planning
fast lerner

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Hobbies

  • swimming , traveling, basketball, beauty