Steffi helen dsouza

-Handling customer relationship
-supervising the team and the department
-Ensuring the smooth flow of operation
-Dealing with customers face to face, over the phone and digital platforms
-co ordinating with Internal departments and external for timely operation flow
-Organizing and Maintaining records both as file and soft copies.

Managing operations, Handling accounts, coordinating insurance, submitting VAT, Handling inspection, applying Licenses, Making schedules, Handling Admin documentation

 Communicate and coordinate with internal departments.
 Sending daily financial reports to the accounts departments.
 Organize and conduct various meeting between operation team and internal
department to attain organizational goals.
 Deal directly with customers either by telephone mails or face to face
 Organizing and maintaining confidential records
 Handle and resolve customer complaints
 Marketing of product and promoting the brands
 Maintaining and developing relationships with existing Customers