Guest Relations Officer
Ahalia Hospital
مجموع سنوات الخبرة :7 years, 8 أشهر
-Handling customer relationship
-supervising the team and the department
-Ensuring the smooth flow of operation
-Dealing with customers face to face, over the phone and digital platforms
-co ordinating with Internal departments and external for timely operation flow
-Organizing and Maintaining records both as file and soft copies.
Managing operations, Handling accounts, coordinating insurance, submitting VAT, Handling inspection, applying Licenses, Making schedules, Handling Admin documentation
Communicate and coordinate with internal departments.
Sending daily financial reports to the accounts departments.
Organize and conduct various meeting between operation team and internal
department to attain organizational goals.
Deal directly with customers either by telephone mails or face to face
Organizing and maintaining confidential records
Handle and resolve customer complaints
Marketing of product and promoting the brands
Maintaining and developing relationships with existing Customers
bachelor of science