Operations Officer
PRIDE INVESTS
Total years of experience :18 years, 5 Months
• Contacted clients about invoices that are past due
• Collected money from buyers
• Researched lands, Architects and Contractors in Liston and Cannes
• Handled accounts payable and receivable
• Maintained records of business costs, such as labor and material
• Responsible for the data entry into CDSD of loss and theft reports
• Prepared letters, reports, and proofreading
• Processed, tracked correspondence and managed a filing system
• Requested destruction dates from the police
• Gained experience in database management and accurate data entry
• Gained experience in the use of Word, Excel, PowerPoint, Access, Outlook and the Internet
• Sorted and forwarded incoming mail/e-mails, faxes, and to appropriate staff
• Prepared and sent outgoing faxes, mail, and packages
• Entered and organized the organization's databases, ensuring a high level of accuracy and confidentiality
• Answered general phone inquiries in a professional and courteous manner
• Directed phone inquiries and relayed voice mail to the appropriate staff member
• Replied to general information requests with the accurate information
• Greeted visitors to the organization in a professional and friendly manner
• Summarized findings from detailed revenue cycle and financial reports
• Responsible for entering, analyzing and reconciling fixed asset information
• Prepared month-end financial statements and patient’s invoice (via Hospital database)
• Dealt with insurance companies for details about patient’s insurance plan
• Identified and manage delinquent accounts including preparing payment plans
• Assisted the hospital’s accounting department by maintaining, tracking and forwarding statistical information, requests for payment, payroll and time sheet information and invoices for approval and payment
• Answer the phone (switchboard) in a professional and ethical manner
• Direct calls to person requested by caller or that person’s designee
• Maintain accurate tracking record of daily inquires and leads as instructed by the director of admissions.
• Take messages for college personnel
• Prepare the new student file folders
• Greet all visitors to the College in a cordial, Professional manner.
• Assist prospective applicant in completing preliminary admission paperwork
• Provide General administrative support to the College Director and other management staff
• Perform other duties and responsibilities as assigned
• Conducted surveys
• Explain different products and services
• Handle difficult callers in a professional manner
• Data Entry
• Taught Math and French and dealt with problem students
• Gave feedback to students to improve their skills
• Organized activities such as soccer and pizza days
• Supervised lunch hour
• Provided reception services (including answering the telephones & directing calls, responding to general information inquiries from the parents, greeting & directing visitors).
• Organized books
• Supervised library
• Kept work area neat and tidy
• Supervised restaurant and trained staff.
• Order food supplies and estimate food costs.
• Handled cash and ensured client satisfaction.
• Opened and closed restaurant according to procedure.
• Provided excellent client services