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Stephanie Tabada, ADMINISTRATIVE & ACCOUNTS OFFICER

Stephanie Tabada

ADMINISTRATIVE & ACCOUNTS OFFICER·British Training Institute

United Arab Emirates

Bachelor's degree, Information and Communication Technology

Work experience

Total years of experience: 13 years, 0 months

ADMINISTRATIVE & ACCOUNTS OFFICER

October 2023 - Present

British Training Institute

Sharjah, United Arab Emirates

October 2023 - Present

• Managed daily office operations, front desk, and administrative functions to ensure smooth workflow.
• Maintained organized physical and digital records and filing systems for compliance and accessibility.
• Handled inquiries through phone calls, emails, social media platforms, walk-ins, and correspondence
professionally and efficiently.
• Coordinated schedules, meetings, and calendars for instructors and sales and marketing team.
• Supported end-to-end admissions process, including inquiries, documentation, and student enrollment.
• Led onboarding and training of new staff on office systems, procedures, and daily operations.
• Executed procurement activities through LPO preparation, purchase orders, and vendor coordination.
• Operated ERP system (Dartech) for student registration, invoicing, quotations, SOA, and reconciliation.
• Managed petty cash fund, daily transactions, accounting records, and prepared month-end reports.
• Supported accounts payable and receivable functions including supplier payments, invoicing, billing, and
payment follow-ups.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

INTERNAL DATA & REVENUE RECOVERY SPECIALIST

November 2021 - August 2023

iResponse Business Solutions Inc.

Cebu City, Philippines

November 2021 - August 2023

• Monitored client accounts to identify overdue, underpaid, missing revenue and ensure accurate billing.
• Followed up on outstanding subscription payments to ensure timely collection and reduce delays.
• Performed weekly audits of client accounts through QuickBooks to verify service continuation and
ensure active accounts were accurately updated.
• Assisted in month-end close activities by validating revenue records and resolving discrepancies.
• Worked closely with accounting and finance teams to correct billing errors and update records.
• Managed user account onboarding and offboarding using 1Password, ensuring secure access control
and compliance with data governance policies.

Company industry:
Business Process Outsourcing (BPO)

DIGITAL OPERATIONS EXECUTIVE/ WEB ADVERTISER

May 2013 - October 2021

SEO Marketing and Online Services

Cebu City, Philippines

May 2013 - October 2021

• Managed and updated databases using Google Sheets to ensure accuracy and consistency of product
and customer information across records.
• Managed customer inquiries on order processing, shipment status, and tracking details, ensuring timely
and accurate updates.
• Updated and posted product listings on e-commerce platforms to support sales growth.
• Executed online marketing campaigns (SEO, social media, YouTube) and tracked sales data.
• Monitored order processing workflows to ensure smooth fulfillment and accurate documentation.

Company industry:
Advertising

Education

Cebu Technological University

April 2014

April 2014

Bachelor's degree, Information and Communication Technology

Philippines

GPA (point): 4 out of 5

GPA (point): 4 out of 5

While completing my internship, I was recognized for my performance and signed a regular employee contract with the company.

Skills

MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
ACCOUNTING
Expert
ACCOUNTING
Expert
ADMINISTRATIVE FUNCTIONS
Expert
ADMINISTRATIVE FUNCTIONS
Expert
INVOICING
Expert
INVOICING
Expert
OFFICE ADMINISTRATION
Expert
OFFICE ADMINISTRATION
Expert
DATA MANAGEMENT
Expert
DATA MANAGEMENT
Expert
DATA VALIDATION
Expert
DATA VALIDATION
Expert
DATABASE MANAGEMENT SYSTEMS
Expert
DATABASE MANAGEMENT SYSTEMS
Expert
OPERATIONAL REPORTING
Expert
OPERATIONAL REPORTING
Expert
RECONCILIATION
Expert
RECONCILIATION
Expert
QUOTATIONS
Expert
QUOTATIONS
Expert
DOCUMENT CONTROL
Expert
DOCUMENT CONTROL
Expert
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English
Intermediate
Filipino
Native Speaker

Training and Certifications

Training
Teaching Assistant
Administration and Office Management
Document Controller

Hobbies

  • Travelling, Drawing, Photograpy, Photo Editing, Word games