PROJECT PROGRAM MANAGER
Agility.gcc
Total years of experience :36 years, 1 Months
Mobilised and stabilised the 6 UN warehouses, achieving Milestones 1 & 2 without liquidation damages throughout DRC within 84 days for
the UN’s food rations, bottled water, Bakery and CRU’s contract. Managing operations and ensuring contract performance (KPI’s) while
identifying nonconforming areas with corrective actions to minimise contractual penalties.
• Reporting challenges on contractual matters, Operational, ER, 3rd parties, vis-à-vis budgeting, forecasting, P&L, Gap & Trend analysis.
• In conjunction with Construction PM & Sub- K, managed the solar panel installations (DG plant inverter, including testing & commissioning)
and the warehouse refurbishment plan across the 6 sectors, updating the UN & Stakeholder via progress reports & meetings.
• Re-evaluated the P&L projection used for the award, identifying financial shortfalls & critical OPEX areas omitted
• Delivered a complex delivered plan across the 6 sectors in compliance with UN schedule adhering to the +/- 3 days.(Air, Road & Barge)
• Oversee Technical services maintenance team(O&M)introducing asset registers, critical spare parts, PPM schedules life expectancy,
purchase price, parts availability, procurement timeframes, financial evaluation for OPEX analysis against budget, and forecast expenditure.
• Analysed with Ops & Finance team the OPEX cost against Budget, taking reactive measure to reduce mobilization overspend.
• Engaged with Corporate QA regarding the kick-off and commencement of ISO 22000 in readiness for accreditation
• Liaised with QSHE team product compliance with UN RS, product warranty, stock at risk challenges UN / GCC with solution resolution.
• Implemented specialised tool box training program across the program inclusive of all emergency & evacuation drills
• Proactive in the development & training of local Congolese personnel countrywide.
• Implemented the use of software app to support remote work (security, safety & timekeeping) through biometric & Geo fencing apps
• Introduced Contractual Memo Notifications for all challenges, variances, & impacts to support waiver of potential penalty challenges
• Minimising impacts and costs by reviewing business, P&L performance, risk, outlooks, and threats.
• Addressing customs, clearing agents and IGF challenges with various POC’s for the release of food and non-food containers.
• Negotiated contractual T&Cs with all vendors through the PMO team for (maintenance, security, logistics, manpower, housing)
• Stabilised the business and built harmonious client business relationships with the UN & stakeholders, 3rd Party Vendors, Security, vendors.
• Assigned to high profile clients TRSDC(RSG), Fluor & Ma’aden (FM services including Catering, Landscaping Irrigation, Logistics & Security)
• Ensured focus and delivery of service in line with contractual requirementsfrom mobilization of 5 Star construction villages (5000-10000 PAX)
• Managed operations, ensuring contract performance, met KPI’s and corrected non-conforming areas.
• Compiled detailed reports and presented challenges and recommendationsfor all contractual matters and 3rd parties. Regarding budgets, forecasts,
P&L, Gap & Trend analysis.
• Oversawthe O&M and inspected the Sub-K Construction Company's Defective Liability Period (DLP).
• Introduced specialized toolbox training programs by skillset, maintained HSE standards and reported on trends.
• Developed welfare and award programs across sites that include Internal & Stakeholder residents.
• Supported a countrywide Saudi Nationalisation program, recruiting, and training in IFM
• Identified areas for development such as QR code capture, satisfaction surveys, recipe card SOPs, work orders, helpdesk, laundry, housekeeping, and
incidents to increase real-time reporting.
• Implemented cost, energy, and water savings, developed waste segregation (food to fertilisers) and recycled in liaison with the Environmental &
Ecological sustainment programs across all contracts.
• Achieved +1.5 million safe manhours (ongoing) as the Site ESH Superintendent. Monitored site audits, Incident/accident reporting, anti-covid measures,
security, and emergency responses.
• Ensured focus and delivery of service in line with requirements and KPI compliance. Identifying nonconformities and corrective actions that minimise
penalties. Capturing and escalating snagging and faults to the client for warranty repair.
• Implemented and complied with ISO 22000 to site operations.
• Effective management and KPI scorecards compliance resulting in >86% resulting in minimal financial penalties whilst increasing revenue
opportunities through variations orders by 1.5million SAR
• SME Tenders, reviewing documents, clarification Q&A on portal, Operational Analysis for all On & Off shore Bids (Middle East & Africa)
• Helped capture all FM Operational data in the CAFM system (ERP/MRP) through the helpdesk to obtain real-time status on all activities.
Conducted site inspections in compliance with all ASG-KU Installations. Provided ESH recommendations and input for revising safety procedures, work
processes, and improvement measures. Evaluated work sites to ensure operations complied with EM 385-1-1, USACE, OSHA CFR 1926.
• Provided technical support to an Area of Responsibility (AOR) in recommending corrective actions for compliance deficiencies, conducting observations
to monitor behaviours, performing root cause analysis, risk assessments, hazard analysis, and evaluating existing/new/modified processes.
• Conducted inspections and evaluations in line with EHS-28 & Evaluation Program. Provided support and feedbackwith findings and verifications.
• Inspected onsite operations for contract performance, documenting ESH and non-conformance issues and reporting findings.
• Updated, investigated, and implemented Corrective and Preventative actions to Safety databases (AOR, CAPA, BBSO& RCA’s).
• Reviewed SOWs & RFP’s, and site-specific hazard analysessafety plans. Recommended and monitored deficiency actions.
• Evaluated PPE on sites. And that maintenance was being performed. Corrected behaviours to full compliance.
• Aided the project team and subcontractors in planning, coordinating, and supporting active safety-related activities.
• Provided technical support and workedwith the projects team. Identified and resolved risks with guidance on all active construction projects.
• Assisted with reviews and approvals of Statement of Works and Site-Specific Safety Plans. Ensured safety and health non-conformance issues were
documented and reported to site managers for corrective action. Performed Incident Investigations and Root Cause Analysis within strict time frames.
• SME advisor during Vendor site visits, pre-construction and weekly project update meetings with sub-contractors and senior leadership.
• Monitored COVID-19 procedures across K-BOSSS operations, ensuring compliance with Internal and Kuwait guidelines and regulations
Kuwait, M&E (Global), AECOM/URS, APS-5 & DynCorp contracts (OCONUS-TASM), Camps Afrijan & Buehring.
Supporting AECOM combat supplies and services and Dyncorp Aviation maintenance manpower contract provided specialised personnel. Meeting all AECOM/URS's and Dyncorp's requirements. Providing analytical support to the UK Team.
•Managing all Middle East operations such as administration, HR, Sponsors, Finance, Contracts & IMS compliance, Housing & Property.
•Screening new hires and all pre-deployment criteria
•Ensuring medical and Centcom compliance, police clearance and driving licences are attested by FCO and Kuwait Embassy.
•Issuance of visa 14 / work permits ensuring contractual timeframes are adhered to for mobilization.
•Mobilizing and tracking personnel in-theatre, ensuring Visa 18s are processed within the 30-day timeframe. Issuing Civil IDs, health cards, and the opening of employees Kuwait Bank accounts as per Kuwait labour law.
•Maintaining accountability of all personnel in-theatre or R&R, tracking all vacations, exit-end of mission requests, ensuring flights and visa or exit visa are issued as per company Policy and Kuwait labour laws. Developed and maintaining KPI's set by AECOM and Dyncorp.
•Compiled a database to monitor contracts, POP & site performance, analyses personnel data assigned on programs and identifies personnel for future projects.
•Met and maintained 98% compliance in BOG (Boots on Ground) criteria against the commercial contract.
•Led the team and achieved client recognition for the performance of the 25 new-hire drivers deployed on ECHA Mission, with all obtaining full military D/licences and being offered a permanent role within APS-2 program ‘Mannheim'. Drove and moved, wheeled and tracked vehicles from the railhead to a Poland training base ‘Drawsko Pomorskie' and set up vehicle grids by UIC number then into brigade / battalion lines into company order.
•Overseeing and inspecting each piece of equipment prior to issue. Completing all required documentation. reporting faults where applicable.
•Inventorying and accounting for all COEI and BII, ensuring packets and documentation are complete prior to issue and upon returns.
•At the end of the ECHA mission (Poland), demobilized the grid and reloaded the railhead. Met all governmental requirements and timeframes.
•Unloaded train at CWS Mannheim, assigned all vehicles to their designated position once we had conducted Arg clean in accordance to custom officials.
•Assisting in the workshop, (worked on M1 A2 tank general maintenance and wash rack when required) and unloaded/ loaded containers.
•Scanning vehicles / equipment to location on AWRDs. Linking equipment to vehicles using the scanner connected to AWRDs.
•Inventorying supplies, including refrigeration and mechanic's toolkits.
•Updating ELIDs on vehicles. Driving and (un)loading all tracked and wheeled vehicles.
•As In-Country Ethics & Integrity Ambassador - capturing 95% of all M&E's assigned manpower.
•Identified and negotiated better leased housing rates for our manpower resulting in an additional 3% saving on budget.
•Achieved 100% compliance, managing 145 personnel in Kuwait and 25 personnel for various TDY missions.
Project managed Daewoo Construction's Labour Camp's Facilities, Accommodation, Catering, Housekeeping, Maintenance & Laundry across Qatar.
•Provided technical analysis and input to Dogus & Tekfen contracts. Oversaw (160+).
•P&L responsibility across all contracts included performance monitoring, quality, HR plus 3rd party agents.
•Championed the IMS quality system implementation and ensured compliance and re-accreditation.
•Addressed the Saudi border closure challenges.
•Mobilised 2 kitchens, prepared over 5000 meals / day at 6 remote mess halls, including site/VIP offices delivering full catering services to a multi-cultural workforce
•Created and presented tender submissions as part of the SME team.
•Developed and KPI's, revised GP targets increased revenue by 1% and reduced operating expenditure (OPEX) by 4%.
•Increased initial QMS rating by 37%, maintaining a year-end average of 91% in audit compliance from clients and stakeholders KBR, AECOM & Qatar Baladiya.
•Improved a training program for 160 personnel (QMS, H&S, Cultural Law and Accident Reporting). Delivered impressive results, an initial pass of 73 %, retesting 83%.
•Mobilised new camp and onboarded new-hires within 14 days.
•Obtained an unprecedented 84% contractual compliance over the first 30 days of operation.
•Introduced monitoring tools: SOP's, Trackers, Daily Check Lists, Mileage and Service Tracking and Fuel Monitoring, resulting in 17% reduction in unaccountable damages, and 11% increase better fuel consumption over the initial 60-day period.
Assigned to OUNCI Mission in Abidjan. Provided an analytical approach to solving operational challenges that ensured compliance and cost-effective services.
•Minimized demurrage plugin fees to freight containers' departure from the port.
•Provided Logistics, Catering & Warehousing services to the UN's operations in Côte d'Ivoire (ONUCI) - Multinational military staff at 3 regional HQs and remote camps. Designated SME for Tenders for Africa. Managed, 87 personnel, 79 Local Staff and 8 Expats. Also, Food Team Safety Leader and Emergency Response Coordinator. Mobilized new awards.
•Provided analytical reports to directors on current performance, providing a detailed breakdown of operation using root cause analysis while providing solutions to challenges to ensure compliant and cost-effective services.
•Developed catering procedures that ensured contractual compliance including QMS, HACCP, OHS&E plus an HSE Management Plan, procedures and regulations relating to moving/storing of heavy goods.
•Designed and implemented inventory systems, delivery schedules, cost monitoring, personnel and third-party management.
•Designed and enhanced processes that ensured the accuracy of documentation for ISO22000 accreditation and audit.
•Slashed applied UN penalties (APL's) by 39% by optimising transport timelines and stock holdings, QA and compliance.
•Promoted supply chain and DSO communications that ensured compliance to stock levels, feeding strengths, UN RS product specifications & BBD requirements.
•Expedited invoicing procedures in line with company and contractual requirements.
•Consistently achieved >89% set KPI's across contractual compliance and QMS from auditors (NSPA, DCMA, CTC, COR).
•Improved delivery schedules by 7% and reduced noncompliance by 19%.
•Managed business units to ensure compliance with SLAs and PMPs for all technical and vector control service.
•Audited procedures to ensure compliance to client regulations for all reporting, invoicing, inventory and assets.
•Alleviated penalties across all UN programs that resulted in an overall penalty saving as a group of 7.7%
•Liaised and negotiated with 3rd party contractors regarding technical and vector control services (SLA's & PMP).
of international sub-contracts (HQ/ISAF NATO, Dyncorp (NTM-A)), U.N. Mali. Management and multi-life support for 1000+, consisting of 44 dining facilities (International/Local) in 12 locations serving 50K meals daily. Provided strategic direction and supported operations that led to a multicultural team of 12-unit managers and 650 staff.
•Designed and introduced a unique ‘pay as you go' diner ‘11- 11' concept creating a social drinking and dining facility which improved troop morale whilst increasing revenue by $100, 000 /month. Reduced budgeted expenditure by 13%.
•As In-country Ambassador, achieved an 87% coverage for the Ethic Compliance Program across the workforce.
•Implemented Training Needs Analysis (TNA) and delivered subsequent internal training programs, resulting in the number of minor incidents reported >12%, and achieved a 71% pass rate across all attendees.
•Mobilised/de-mobilised camps in Afghanistan and Mali within 30 days, completing without injury and within budget by 9%. Evacuation of personnel Afghanistan
•Introduced in-house technical services and pest control teams that resulted in reducing OPEX costs by a further 29%.
Prince 2 Project Management. Q.A.