IT ENGINEER
DOMOPAN QATAR
Total years of experience :5 years, 1 Months
• Administer servers, back-up/disaster recovery systems, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Manages server -Dell power edge 730 win2012 r2
• Planning, designing, implementing, administering, troubleshooting and supporting Windows2012 R2 based Network Infrastructure and Active directory services, Group Policy and User groups, Routing and Remote access.
• ADDS maintenance and Managing Object: Adding, removing, or updating user account information, resetting password etc..
• IT Support and troubleshooting on Windows 7, 8.1 and 10 operating systems to various project site offices through remote.
• Installing and add the user name for site attendance software and Access Control System Administration.
• Weekly maintains for KONICA MINOLTA, CANON, HP printers and also Canon 840 Plotter and HP 830 Plotter
• Monitoring DNS, DHCP& ADDS. Managing User and Group Accounts and Set up GPO, Security Filtering and Sharing Folder
• Support the following technologies: Microsoft Office products -Skype for Business, Outlook 365, Word, Excel, Internet Explorer, Windows OS XP to Windows 10, desktops, laptops, printers, LAN/WAN connectivity troubleshooting and switches, cabling and others as assigned
• Configuring HP Routers & Switches and troubleshooting VLAN.
• Designing and configuring network elements with different topologies and different routing protocols (RIP, IGRP, EIGRP and OSPF, BGP).
• Installation and troubleshooting of Network related issues & Network monitoring.
• Technical support for ISP and Network connectivity issue.
• Experience in Remote Server Administration through TELNET, PUTTY.
• Experience in Monitoring tools like HP Site Scope, HP NNMi and also in ticketing tool like HP Service Manager.
• Experience in Data Center support.
• Complaint and Escalation Handling
• Includes installing, Configuring and managing the Network with include CISCO routers, switches and operating system like Windows2003, Troubleshooting the network, taking backup and restore it for disaster recovery.
• Monitored Server Performance
• Install patches
• Review system logs
• Back supporting for Oracle, Modus ( d2k package )
• Report malicious or suspicious activity on systems to ISO immediately
• Report sensitive information stored on systems to ISO
• Maintain user access administration
• Disaster recovery planning
• Physical security
• Disable unnecessary services on servers
• Generate/Retain system backups
• Leadership
•• OS installing
• Troubleshooting for Hardware and Networking.
• Installing and servicing printer.
• Troubleshooting and rectifying for hardware issues in Desktop, Laptop and Printers configuration, Implementation
• Capable of Assembling Installing, Maintaining, and troubleshooting the software and the hardware problems of computers.
• Handling with sales and servicing for desktop, laptops, printers, servers, software, CCTV cameras, metal detectors, security systems Cisco routers and switches etc