Sudharsan Narasimhan

Head of Global Payroll at MERCANS LLC

• India - Chennai
• My current job since August 2022

Team Size: 52 Accountability:
•Accountable for payroll service delivery for 55 countries
•Strategic leadership on operational assurance to clients
•Augment revenue and turn clients as referrals through service delivery assurance
•Ensure Cost on Revenue not exceeds 20% - Identify process maturity and reduce human dependency

Senior Service Delivery Head at ADP India Private Limited

• India
• November 2015 to July 2022

Team Size: 67 Accountability:
•Deliver payroll, H2R and compliance services for 80 MNC clients
•Setting the strategic vision and provide transformation leadership across payroll services
•Meeting contractual obligation, service level and KPIs and stake holder management. Contribution:
•Cost Avert USD 5 MM on client servicing in 24 months
•Bringing Assembly Payroll Service Delivery for continuous high end payroll services

Senior Manager – Global Payroll Operation at Accenture services pvt ltd

• Great Britain (UK)
• October 2013 to November 2015

Team Size: 27 Accountability:
•Annual budget including an annual spend of prescribed USD for vendor costs and project costs
•Provide specific leadership to Payroll function to deliver cost efective services and Gen4 projects Value Addition:
•Cost Saved USD 120K and Cost Avert USD205K through Six Sigma Project maturity

Manager – APAC & EU Payroll & HR Operation at KPIT Cummins Infosystems Limited

• India
• May 2012 to September 2013

Team Size: 23 Accountability:
•People Leadership, Vendor relationship, Compliance and Tier 2 customer service oversight
•Budgeting, Cost estimation and building standard, scalable global payroll operation Value Addition:
•Introduced "Assembly Line" process with "SWOT" Analysis on process, people and Technolog

Associate Manager – APAC & UK Payroll & HR Operation at Siemens Information Systems Limited

• Other
• February 2009 to April 2012

Accountability:
•Managed Payroll and HR Operations for India for 9, 000 and UK for 18000 staf members
•Half yearly review on SLA, KPI and SOP and Quarterly review of FMEA and Gap Analysis
•ANOVA - Payroll Reports and MIS to Country Service Delivery Value Addition:
•Transitioned - Siemens India Payroll Operations within 6 months and Due Diligence - PY AU
•Cost Saved USD 100K through efective payroll control standards
•Operationa excellence achieved on the "Carve Out and Carve In" project - Payroll Merger

Senior Analyst – APAC Payroll at Scope Intl.

• January 2004 to January 2009

Team Size: 04 Accountability:
•Managed Payroll BAU 6000+ head count - Hong Kong and China Expats
•Managed Expatriate Payroll with multi currency payroll system Value Addition:
•Migrated legacy payroll system to SAP HCM 4.7 platform through Blue Printing process methods
•Automated Payroll process to suite to the changing Employment Ordinance compliance
•Introduced "Fuzzy Logic" on Hong Kong Payroll that saved US$ 150K on HK Ordinance

Executive – Market Risk Analysis at Citicorp Finance India Limited

• India
• January 2001 to October 2004

Accountability:
•Analyzed Customer's eligibility of funding with the Balance Sheet as per the process notes
•Was responsible for the development and delivery of packages of Programmed Templates Value Addition:
•Designed powerful Checklists using MS-Excel to reduce manual risk analysis
•Automated Delivery Order, a key improvement on speead and accuracy

Data Entry Operator / Documentation Assistant at Moolchand Finance Limited

• April 1995 to December 2000