Sudhir Kumar Shah

Owning and achieving credit cards sales targets by successfully managing a Direct
Sales Team
Recruiting, objectives setting, coaching and performance monitoring of the t eam
Identify and capitalise on market opportunities for credit cards sales in order to
ensure budgeted numbers for the Team are achieved
Ensuring individual Team members achieve assigned targets to qualify for
Incentives
Maximise cards sales opportunities through Retail/New Company
Listings/Marketing Kiosks in various companies
Follow market intelligence including internal needs and competitors activities
Reduce incidences of fraud, forgery & misrepresentation in sales
Ensure that the Direct Sales Representatives conform to local laws, policy, process,
and complies with the rules and regulations of Majid Al Futtaim Finance
Fostering “Team Spirit” among staff and empowering the Team to explore all
available business opportunities, coaching the Team and periodically refreshing
their sales and policy skills
Monitor performance of team and individual and provide feedback/recommendations
to management.

Hiring, coaching, leading and managing a team of 12 - 15 direct sales agents to
develop new target markets for acquiring new to bank customers for personal
banking multi products
Building and maintaining corporate client relationships to provide comprehensive
service towards their personal banking needs
Checking & ensuring sourced applications as per the set standards of banks KYC,

Preparing action plans and schedules to identify specific target market for sourcing
new to bank customers for credit cards, personal loans and other cross sell products
Adhering to business code of conduct and ethics while onboarding new customers
Preparing a variety of status reports, including activity, closing, follow up, and
adherence to goals
Assisting other team members in their daily work and representing the team in the
absence of team leader in meetings and other team activities with territory and
sales managers