House Manager
Confidetial
Total years of experience :11 years, 5 Months
*Supervising and training household staff.
*Overseeing the work of contractors.
*Procurement of household goods.
*Supervised & organizing dinner parties & events.
*Being hands-on with all administrative duties, including.
*Oversee staff on a daily basis
*Check rooms and common areas, including stairways and lounge areas, for cleanliness
*Schedule shifts and arrange for replacements in cases of absence
*Establish and educate staff on cleanliness, tidiness and hygiene standards
*Motivate team members and resolve any issues that occur on the job
*Respond to complaints and special requests
*Participate in large cleaning projects as required
*Ensure compliance with safety and sanitation policies in all areas.
• Ensuring smooth operation, staff management, training, maintenance coordination, budgeting, menu planning, event planning
• Prepared reports for management regarding status and progress of recreational activities.
• Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
• Trained staff members on conducting events and following safety procedures.
• Big achievement to get ready and mobilized 6 Jack-up barges in 7 months with 100 percent accomplished clients HSE audit.
• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
• Managed day-to-day operation of unit to comply with regulations and company standards.
• Managed all intake and discharge paperwork and procedures for unit
• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Oversaw budget to manage expenditures and control costs.
• Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Managed over 200 onboard crew daily queries and issues per day and make strong relation with them.
• Responsible for daily operation, manpower management, safety compliance, reporting, coordination.
• Managed over 90-120 crew daily comfort onboard.
• Established SSOW
• Make sure whole team should be perform his duties as service standard and safety procedure of Qatar Gas
• Daily catering operation, issue resolution, record maintenance, compliance with HSE procedures
• Kept kitchen equipment's, gym equipment and facilities maintained.
• Developed and monitored safety policies and procedures in to the galley.
• Supporting camp operations, overseeing camp management systems, compliance with standards, reporting, coordination.
• Managed three camps and over 500 workers.
• Collaborated with other recreation staff in developing new recreational activities
• Developed and monitored budgets for recreational activities.
• Supervision of food preparation and service, cleaning control, record maintenance, menu planning
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
• Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections