Head of Facilities Management
Al Balad Development Company BDC (A PIF company)
Total years of experience :13 years, 3 Months
Integral Leadership in a High-Value Startup, Occupying a strategic leadership role in BDC Company, a prominent startup under the Public Investment Fund (PIF) of Saudi Arabia. The company boasts assets exceeding 2 billion SAR, making it a significant player in the regions economic landscape.
• Pioneering Business Foundations: Actively involved in the foundational stages of the company, playing a crucial role in shaping the business structure, strategies, and operations. My contributions are instrumental in steering the company towards its vision, leveraging its substantial assets for sustainable growth and market influence.
• Strategic Influence in a Major Economic Entity: My role at BDC Company involves pivotal decision-making and strategic planning, significantly impacting the companys trajectory in the Saudi Arabian market. As part of a leading PIF company, my responsibilities extend to ensuring alignment with the regions broader economic objectives and vision.
• Budget Development and Fiscal Oversight: Demonstrated astute financial acumen by developing and managing a robust budget. Skillfully balanced cost-effectiveness with high-quality facilities services, optimizing resource allocation and expenditure.
• Policy and Procedure Formulation: Authored a comprehensive suite of policies and procedures, establishing a structured and standardized approach to facilities management that enhanced operational consistency and compliance.
Delivered strategic direction on operations metrics (budget vs. actual performance), directed all end-to-end operational efforts, and took full ownership of SAR 300M+ revenue for one of Saudi Arabias largest FM companies. Planned and applied robust processes, procedures, and sustainable business growth strategies by delivering viable support to C-suite executives and shareholders whilst functioning at a corporate level. I steered PIF portfolio management as an elite client kingdom-wide, offered world-class services with cost-effective solutions, and fostered strong client relationships. Led and maintained core IFM and TFM support functions in region, commercial and technical proposals, outsourced service contracts, key staff roles, objectives, large P&L accounts, budgets, and forecasts. Established, pioneered, and trained all managers and supported staff within the region to uplift overall performance. Developed and deployed the CAFM system and examined contracts for individual Statement of Works, driving execution of best practices across contracts via the creation of performance metrics.
• Improved safety records and reduced 10%+ Work Incidents (WIs) as compared to the previous year within a span of two years, slashing WIs from 50 to just 5 cases.
• Embraced the Saudization program and actively partook in coaching and organizing learning programs for nationals.
• Played an integral role in the re-structuring process across the company as a key part of the Top Reformation committee.
• Initiated detailed operations management and CAFM reporting by carrying out monthly, quarterly, and annual reviews, making all activities conform to set policies.
• Anticipated risks and formulated effective action plans for mitigating and countering risk and threats; researched and capitalized on lucrative market opportunities via identification of new business options.
Held a senior managerial role overseeing a diverse portfolio of properties, managing 1.5M sq. meters of gross leasable area with a total asset value of SAR 2B+. Demonstrated strong leadership by fostering ownership, accountability, and respect for all. Constructed a comprehensive Asset Register for all managed facilities. Designed and enforced a robust Performance Management and monitoring system for FM Service Providers, ensuring adherence to service deliverables.
• Boosted 90% of the properties departments performance via the development of a highly effective FM strategy.
• Delivered a triple increase in completion of organizational objective tasks as compared to last year.
• Met 95% projected customer and client satisfaction rate by negotiating and executing a robust service delivery model.
Assumed a top management role, steering client programs from tendering to site operations and financial management in close coordination with cross-functional teams. Administered P&L budgets, contributing to realizing the companys success and vision. Organized and chaired thorough analysis of RFP packages and led site inspections to create detailed tender packages. Shaped a Master Database for service charges, materials, and equipment, driving the tendering process. Supported client-specific programs, reviewing Key Performance Indicators (KPIs) and ensuring client satisfaction. Executed FM business planning and subcontractor management, proposing top-quality and customer-focused service.
• Delivered specialized corporate training on ISO 9001, ISO 45001, and ISO 41001 standards and applications, enhancing practical experience and reinforcing quality standards within the organization.
• Implemented a streamlined processfor ISO IMS system quality management.
Led a 620-employee team in a leadership role, overseeing both hard-services and soft-services at His Majesty King Salman Royal Palace. Managed all royal visits without any corrective maintenance or breakdown work orders. Developed monthly KPI reports and steered evaluation meetings with clients and consultants. Planned and implemented a systematic work procedure across the project. Prepared annual budget based on previous operational costs. Supported head office team in preparing a tender package for new scope submission to Royal Private Affairs (RPA).
• Directed and tookfull accountability forthe SAR 250M budget, overcoming unnecessary costs and expenditures.
• Increased contract profitability by SAR 5M through client sales, leading to additional renovation work.
• Secured SAR 1.5M+ cost by terminating housekeeping/engineering subcontractor agreements and optimizing in-house resources.
Spearheaded all PPM preventive, corrective, and predictive maintenance for the entire facilitys MEP systems, encompassing Main Switchgear Panels, Firefighting, BMS, Drainage system, HVAC systems, protection and measuring devices, controls, UPS, Lighting systems, Fire alarm, Earthing, and Lightning systems. Formed cutting-edge technical standards for the Malls Management and Tenants, making sure of application in all renovation and refurbishment projects. Oversaw procurement process by submitting requirements, gaining quotations, and qualifying allocation of resources, including materials, tools, and equipment. Inspected and approved Electrical systems Design, Shop, and As-Built Drawings as well as Method of Statement, Material Submittal, and Project schedule for all Renovation Projects within the company. Created a master services price list for new projects via the establishment of an easily accessible reference for all team members.
• Oversaw all tenants fit-out renovation projects, spearheading t h e overall process from concept development to execution, resulting in an impressive 91% project completion rate within designated timeframes.
• Pioneered refurbishment projectswithin facilities, ensuring a controlled scope and budget with a success rate of 94%.
• Headed a seamless implementation of a 100% preventive maintenance plan and finalized 95% of corrective maintenance tasks monthly, by deploying a CAFM system (Yardi) for Planned Preventive Maintenance (PPM) and CM tasks.
• Leveraged 80% of the allocated budget and carried forward the remaining 20% for next year by preparing the FM annual budget and meeting organizational and departmental objectives.
Interacted with the maintenance planning department to assess major work requests, such as scheduled, unscheduled, and special projects. Prepared various documents, such as Material Submittal, Cost Estimation, Cost Breakdown, RFI, MIR, and SCR. Formed an Asset Registerfor newly awarded projects from inception. Formulated detailed Operations and Maintenance Manuals for clients and consultants.
• Crafted detailed progress and status reportsforoutsourced functions, sharing vital information withthe project manager.
• Implemented effective compliance with health, safety, and environmental (HSE) standards throughout project execution to ensure the safety of all electrical personnel.
scientific stream