Consultant
Freelance
Total years of experience :19 years, 3 Months
Follow up for Payments through calls / mails for a Computer Trading firm.
Personal visits whenever required esp. for old & problematic outstanding.
Maitaining & updating Reports.
• Perform a wide variety of inside sales support activities in the customer service and sales functions
• Handles general office administration which includes facility and equipment maintenance
• Provide quotations, delivery time and similar data as required utilizing the organization’s internal CRM
• Handle customer’s grievance inquiries, complaints, billing questions and payment extension / service requests
• Maintain & update Project Records and relevant Official document Sales, Marketing, Service & Collection reports & Customer Data
• Contribute to team success during work load cycles to ensure customer demands are met for all accounts
• Perform different tasks such as maintains customer’s records by monthly updates of the accounts information, reviews orders for accuracy and products compatibility, runs weekly open order reports and resolve any related issues and handles all website requests submitted by customers
• Manages and maintains the office, including monitoring and ordering stationery needs.
• Provides administrative support to managers and the general office and manages general correspondence, postage, company documents, statements and reports
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Highlighted Achievement
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Earned “Best employee of the month “award for November 2001
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• Payment follow-ups with all types of clients including banks. Also visited Personal for payments, if required
• Provided necessary information and documents upon client's request
• updated the credit reports and forwarded the reminders to the clients for outstanding payments
• Prepared monthly invoices and issued receipts for the payments received
• Administered overdue debtors and coordinated with external and internal customers
• Corresponded about overdue accounts and assured establishment of follow-up contact
• Obliged to report the Finance and Admin Manager
• Involved in Tele- Marketing & sales
• Preparing quotations, sales reports for the software and hardware
• Maintaining Customer data and regular follow-ups
• Handling Customer grievances, front office administration and the petty cash
• Coordinating with head quarters & various branches
• Maintaining and updating sales, marketing & collection reports
• In charge of the area wise planning for the sales team
• Handling the Customer grievances, Marketing administration, petty cash, stocks and stationery for the department.
• Reporting to the General Manager
Tele marketing agent for the RPG cellular phones on Freelance basis
• Coordinating with head quarters & various branches
• Maintaining & updating sales and service reports
• Handling the Customer grievances, front office administration & petty cash
• Preparing quotations, service contracts and sales report for the south zone
• Reporting to the Regional Manager
Enrolled Recently for a 2 year MBA Course.
