Sujeev Mathew

✓ Recognized and explored profitable business possibilities to increase the companys revenue and profit margin. ✓ In order to guarantee alignment with business strategy, new business prospects were modelled in relation to the estimated cashflow. ✓ Build a client database and creating trusting ties with important clientele. ✓ Act as the conduit for information between key clients and internal departments. ✓ To maintain confidence, address and resolve any concerns and difficulties that customers may have. ✓ Contribute significantly to building enduring relationships with clients. ✓ Using key account KPIs, prepare frequent reports to internal and external stakeholders on progress and forecasts. ✓ Mainly focusing on public and semi-public sectors. RFPs for outsourcing human resources, participating in public and private tenders. ✓ Coordinated innovative techniques to achieve goals and increase long term financial viability.
✓ Market Analysis: Monitoring industry trends, competitors, and market conditions to identify opportunities for growth. ✓ Reporting: Providing regular reports and updates to management on business development activities, progress, and results. ✓ Negotiating terms and agreements with clients/customers to close deals and secure new business. ✓ Self-assured in leading the internal team (including sales, operations, and management)

Designation: Business Development Manager / Key Account Manager
Location: Abu Dhabi
Duration: March 2019 - August 2021 ✓ Primary point of contact and build long-term relationships with customers. ✓ Developing a solid and trusting relationship between major key clients and company. ✓ Resolving key client issues and complaints. ✓ Developing a complete understanding of key account needs. ✓ Anticipating key account changes and improvements. ✓ Managing communications between key clients and internal teams. ✓ Managing account team assigned to each client. ✓ Strategic planning to improve client results. ✓ Negotiating contracts with client and establishing timeline of performance ✓ Collaborating with sales team to maximize profit by up-selling or cross-selling. ✓ Expanding relationships and bringing in new clients ✓ Demonstrate capabilities of being a specialist within your division, encouraging team members to refer to you.

Designation: Senior Recruitment Consultant/ Business Development
Location: Abu Dhabi
Duration: June 2017 - February 2019 ✓ Work closely with all the departments across the business to ensure services are delivered effectively. ✓ Work closely with the team to develop, and implement a business plan to define and agree, detailed business development and sales strategy, potential prospects, targeted number of appointments per month, develop and create new business opportunities, and maximize revenue opportunities. ✓ Gain a clear understanding of clients businesses, activities and requirements. Also analyze their business size. ✓ Develop, maintain, and update formal reports. ✓ Take appropriate steps to maximize the business opportunities at renewal of contracts to retain business.

 Work closely with the team and Manager to develop, and implement a business plan to define and agree, detailed business development and sales strategy, potential prospects, targeted number of appointments per month, develop and create new business opportunities, and maximize revenue opportunities.
 Work closely with all the departments across the business to ensure services are delivered effectively.
 Gain a clear understanding of clients businesses, activities and requirements. Also analyze their business size.
 Develop, maintain, and update formal reports.
 Ensure that regular contact is maintained with each existing and new clients.
 Take appropriate steps to maximize the business opportunities at renewal of contracts to retain business.
 Managing the contracts.
 End to end recruitment at global level.
 Recruit Higher Management, Staff and Worker categories in various verticals like Oil&Gas, Petrochemical, Power, EPC, Manufacturing, Retail, Healthcare, Construction, etc
 Seeks Business Opportunities among GCC and sourcing operation from India, Philippines, Nepal, Pakistan, Srilanka, Myanmar, Indonesia etc.

Designation: Recruitment Consultant: Business Development
Location: Dubai
Duration: October 2013- June 2017 ✓ Recruit Higher Management, Staff and Worker categories in various verticals like Oil & Gas, Petrochemical, Power, EPC, Manufacturing, Retail, Healthcare, Construction, etc. ✓ Preparing and posting job vacancies on online portals, agencies, newspapers etc, shortlisting CVs as per the requirement and scheduling first round of interview ✓ Coordinating and following through the interview process with the relevant department manager and then informing candidates on selection ✓ Responsible for market mapping and research for key positions in the organization for management to make informed decision. ✓ 100% implementation of recruitment system and adherence to recruitment process and policies. ✓ End to end recruitment at Global scale.

 Handling a team of 24 Internal & 12 External Engineers for solving Customer issues in Front Desk, Back Office & Stores for HHP Products (Handheld Phones), Digital Camera & Laptops.
 Specialized in Android Platform.
 To Solve Queries of the Customers & provide them with their requirements.
 Co - ordinate with Front Desk Engineers for solving Customers Complaints, Parts Requirements and for Closing Daily calls.
 Daily team meeting for diagnosis the work & for knowledge sharing.
 Coordinating with stores for follow up of the Spares to reduce turn around time.
 Providing Technical support to all Engineers.
 Given best solution for critical issue in handset.
 Coordinate with service provider issue.
 Generating Calls on GSPN & up date with the feedback for least TAT.
 Responsible for flashing mobile phones.
 Repairing CDMA & GSM Handset up to L4 level.
 Tracing & fault finding done with respect mobile schematics.
 Target to achieve 100% Customer Satisfaction.

Designation: Customer Relationship Executive
Location: Santa Cruz - (West), Mumbai, India
Duration: May 2006 - June 2013

 Repairing CDMA & GSM Handset upto L3 level.
 Responsible for Repairing of BENQ, PANTECH, KYOCERA & ZTE Mobiles.
 Providing Technical support to all Engineers.
 Given best solution for critical issue in handset.
 Coordinate with service provider issue.
 Generating Calls on SAP & up date with the feedback.
 Responsible for flashing mobile phones.

Designation: Service Engineer (Level 3)
Location: Borivali (W), Mumbai, India
Duration: April 2005 to May 2006

 Electronic Assembly section producing audio units for Language laboratory system

Designation: Service Engineer
Location: Kerala
Duration: September 2004 to March 2005