Recruitment: Business Development & Marketing
Jerry Varghese Global
Total years of experience :19 years, 4 Months
Work closely with the team and Manager to develop, and implement a business plan to define and agree, detailed business development and sales strategy, potential prospects, targeted number of appointments per month, develop and create new business opportunities, and maximize revenue opportunities.
Work closely with all the departments across the business to ensure services are delivered effectively.
Gain a clear understanding of clients' businesses, activities and requirements. Also analyze their business size.
Develop, maintain, and update formal reports.
Ensure that regular contact is maintained with each existing and new clients.
Take appropriate steps to maximize the business opportunities at renewal of contracts to retain business.
Managing the contracts.
End to end recruitment at global level.
Recruit Higher Management, Staff and Worker categories in various verticals like Oil&Gas, Petrochemical, Power, EPC, Manufacturing, Retail, Healthcare, Construction, etc
Seeks Business Opportunities among GCC and sourcing operation from India, Philippines, Nepal, Pakistan, Srilanka, Myanmar, Indonesia etc.
Handling a team of 24 Internal & 12 External Engineers for solving Customer issues in Front Desk, Back Office & Stores for HHP Products (Handheld Phones), Digital Camera & Laptops.
Specialized in Android Platform.
To Solve Queries of the Customers & provide them with their requirements.
Co - ordinate with Front Desk Engineers for solving Customers Complaints, Parts Requirements and for Closing Daily calls.
Daily team meeting for diagnosis the work & for knowledge sharing.
Coordinating with stores for follow up of the Spares to reduce turn around time.
Providing Technical support to all Engineers.
Given best solution for critical issue in handset.
Coordinate with service provider issue.
Generating Calls on GSPN & up date with the feedback for least TAT.
Responsible for flashing mobile phones.
Repairing CDMA & GSM Handset up to L4 level.
Tracing & fault finding done with respect mobile schematics.
Target to achieve 100% Customer Satisfaction.
Repairing CDMA & GSM Handset upto L3 level.
Responsible for Repairing of BENQ, PANTECH, KYOCERA & ZTE Mobiles.
Providing Technical support to all Engineers.
Given best solution for critical issue in handset.
Coordinate with service provider issue.
Generating Calls on SAP & up date with the feedback.
Responsible for flashing mobile phones.
Electronic Assembly section producing audio units for Language laboratory system
Qualification University Year BSc Electronics with Computer Hardware Mahatma Gandhi University, Kerala 2004
Pre Degree Mahatma Gandhi University, Kerala 2001
S.S.LC Kerala Board of Secondary Education 1999