سوجيث SUBRAHMANIAN

Followed up with suppliers on order status, shipment scheduling, and timely dispatch of goods.
Prepared accurate tax and commercial invoices through MS Dynamics Navision for hardware and virtual/non-physical items.
Processed Goods Receipt Notes (GRN) for virtual and non-physical items in ERP, ensuring accurate system entries and alignment with invoicing and financial records.
Prepared packing lists post-invoicing, coordinated with warehouse staff for order packing, and finalized package count, gross weight, and volume for shipment dispatch.
Obtained freight quotations from shipping companies and appointed forwarders for all import and export consignments.
Managed FCL, LCL, Air, FTL & LTL for import and export shipments, liaising with forwarders and customs brokers.
Managed and verified customs documentation for export and local transfer of ownership, ensuring compliance and timely clearance under UAE regulations.
Prepared and submitted Free Zone-to-Mainland customs declarations via Dubai Trade e-Mirsaal 2, ensuring compliance with UAE customs, duty, and VAT regulations
Arranged Certificates of Origin (COO), Certificates of Conformity (COC), and TRA approvals for export shipments.
Monitored and tracked import and export shipments with freight forwarders and shipping lines to ensure on-time delivery.
Maintained and circulated Dispatch Details Report (DDR) in ERP, tracking dispatched and pending shipments for cross-functional action.
Addressed and resolved customer complaints related to shipment delays, damages, or discrepancies.
Managed end-to-end logistics insurance claims for marine, air, land, and warehouse damages, including survey coordination, documentation submission, and claim follow-up to settlement.
Oversaw RMA (Return Merchandise Authorization) shipments, ensuring compliance with vendor return policies and documentation.
Key Achievements
• Reduced shipping cost by 15% through optimized delivery routes and renegotiated freight contracts.
• Achieved 100% on-time delivery for high-priority shipments, enhancing customer satisfaction and retention.
• Decreased inventory holding cost by 10% through improved demand forecasting and stock management.
• Reduced transit damage incidents by 30% through enhanced handling procedures and staff training.
• Led a team of 20 logistics staff, improving performance, accountability, and operational compliance.
• Recovered an average of $50, 000 per year in insurance claims, minimizing financial losses from shipment damages.
• Developed and standardized documentation processes and process to strengthen efficiency in logistics purchasing.

Prepare Bills of Entry, Documents Acceptance Letters, TR applications, Duty Exemption, and FIRS applications in
compliance with UAE customs and import regulations.
Coordinate with internal departments and external stakeholders to resolve operational and scheduling issues related
to shipment planning and delivery.
Verified shipping documents to ensure full alignment with purchase orders and import requirements.
Tracked international import shipments using online portals and followed up with shipping companies and freight
forwarders to ensure timely arrival.
Prepared freight payment sheets and liaised with the accounts department to process D.O. (Delivery Order) collection
and payments.
Developed cost sheets for imported materials and assisted accounts in accurate cost allocation and landed cost
analysis.
Obtained quotations from global suppliers and negotiated on pricing, delivery terms, volumes, payment terms, and
Incoterms to achieve best value.
Coordinated closely with purchase, warehouse, and plant managers to align procurement and inbound logistics with
production schedules.
Prepared purchase orders, L/C applications, and amendment requests, ensuring full compliance with financial and
banking protocols.
Worked with the finance department to facilitate supplier payments, open import letters of credit (LCs), and manage
related bank guarantees and bonds.
Followed up with suppliers to secure shipping documents and coordinated with the customs clearance department
for smooth release of imported goods.
Assisted operations and manufacturing teams in managing critical and urgent shipments, ensuring minimal
production disruption.