Corporate Sales Executive
THG Sports
Total years of experience :14 years, 8 Months
Key Achievements:
• Securing my position in the organisation after a mandatory probation period
• Integrating into 2013 best performing team (worldwide) and establishing my own niche market
• Accumulating a database of C-Level decision makers from a variety of sectors/demographics
• Utilising my sales and account management capabilities to build a pipeline of future business
Responsibilities:
• Ensuring that I meet and exceed the expected level of KPI’s
• Using my communication and networking skills in order to source potential new clients across the world
• Building on existing relationships with clients, seeking referrals and exploring new client demographics
• Representing THG with integrity and following the unique sales process
Key Achievements:
• Effectively mixing into a high-pressure environment and gaining a NVQ in Customer Service.
• Playing an integral role in the increase of customer service levels. Since joining the company in April, in branch customer satisfaction levels have increased by 9%
Responsibilities:
• Ensuring the smooth flow of customer traffic within the branch and ensuring queuing times are kept to a minimum. For example encouraging the use of alternative banking methods.
• Utilising my sales skills to recognise potential leads, to pass onto Customers advisor’s to ensure the branch hits target.
Key Achievements:
• Successfully integrating within the company and learning about business practices from the bottom up
• Being involved in projects from start to completion in order to strengthen my knowledge of the construction/renovation business
Responsibilities:
• Shadowing key individuals within the business and representing the brand at all times
• Ensuring that all work, whether in office or on site was conducted to a high standard
Key Achievements:
• Successfully achieving 6 leads in my first week, exceeding the company’s expectations
• Initiating communication with the TATA Group and after following a succession of conference calls/meetings with CMOs of each division in EMEA, America and Asia Pacific, an Account Director was able to secure a deal with TATA to run telemarketing campaigns for their IT division
Responsibilities:
• Proactively engaging with Heads of Marketing to promote the telemarketing services provided by Quantum Marketing
• Successfully converting initial cold calls into meetings or conference calls to facilitate the development of relationships with prospective clients
• Additionally responsible for building upon previous business relationships that had come to an end with a view to regaining their confidence
• Playing a key role in the preparation and delivery of presentations and marketing material to effectively communicate Quantum ideas to clients
Key Achievements:
• Deputising in the absence of the Team Leader and helping to improve performance and KPIs whilst consistently increasing results
• Improving motivation levels within the team by assigning more responsibility, embedding a desire to work harder and ensuring that each individual is valued
Responsibilities:
• Working in close conjunction with the Team Leader to ensure that individual and team KPIs and targets are achieved
• Providing on-going training and mentoring to team members to improve their performance against target
• Personally responsible for engaging with Symantec Marketing Executives / Managers, providing them with daily information relating to the number of leads generated
• Assisting with monitoring team attendance and ensuring the appropriate allocation of staff to particular campaigns
Key Achievements:
• Delivering an average performance of 137% against the 100% daily target. Thus receiving a financial bonus for exceeding targets in the first quarter
• Consistently delivering KPIs far in excess of the expected 80 calls and 100 minutes a day
• Gaining promotion to Lead Telemarketing Consultant after just three months of this university placement
Responsibilities:
• Tasked with generating leads for the Symantec US team involving extensive interaction with Network Administrators, Heads of IT and C Level contacts such as CTOs
Achievements:
• Building upon existing sales skills, and knowledge of various sales methods, to maximise the potential of closing sales
Responsibilities:
• Playing a key role in ensuring that the highest standards of customer service are delivered at all times whilst contributing to the efficient running of the store on a daily basis
• Maintaining high levels of morale and motivation amongst the team and optimising their performance in a continually busy environment
Further Skills
BSc Business Management - 2.1 with Hons
Higher National Diploma in Business Management
A Levels: Business Studies Double Award (BB), Theatre Studies (C) AS Level: Law (D)